Llcast | El Cajon, California | 06/08/2021
Knowledgeable and experienced
They originally installed my system approximately 5 years ago. Has worked great but I wanted to add a few more panels.
Ed M. | El Cajon, California | 02/25/2021
CM Solar Electric - a high quality, professional company.
It is truly said that the quality and professionalism of an organization is best measured in how they address problems after the initial sale and installation. The initial installation of our solar system was performed by CM Solar Electric in February of 2016. The installation went smoothly, and we were very satisfied with the results. We especially appreciated the communication and support we received from Carlos (owner) and Brandon (chief electrician). They immediately addressed and resolved any issues that occurred during the installation and certification process. Our solar system operated perfectly until February of 2021 when we experienced a failure of the solar inverter. I contacted CM Solar Electric and explained the symptoms we were experiencing. Carlos immediately contacted me and had his team, led by Brandon, analyze the root cause of the problem, contact the manufacturer of the inverter, and arrange for the shipment of a replacement unit. Since the inverter was under warranty, there was no cost for the replacement. Carlos monitored the progress of the repair efforts to ensure a rapid replacement an integration of the new inverter into our system. Brandon was, as always, a pleasure to work with. He kept us informed of our job’s status, explained what was being done to remedy the situation, and ensured the repair process was executed efficiently. I am extremely pleased with the performance and professionalism of CM Solar Electric, and would not hesitate to recommend them to provide solar system installation and maintenance.
brandon verdon | San Diego, California | 10/31/2020
Great company
Quick professional and explained everything well.
Nir | San Diego, California | 01/02/2018
New solar system installation
I got a recommendation from a friend to use CM Solar and I was sceptical because most of the other vendors gave me the impression that this area is wild and that you can't trust anyone. From the very first moment that we start to discuss the opportunity, it was very clear that these guys are different. They are professional, fairs in terms of business and above all, they are reliable.<br />There are many areas that the vendors can cut corners, save money and sometimes even reduce the cost BUT since the solar system is something that should work for years, cutting corners is not the right way to go.<br />The offer that I got from CM Solar was competitive but my impression is that they gave me the right solution, on a very aggressive schedule and without compromising on the quality.
JonB | Fallbrook, California | 11/13/2017
SOLAR PURCHASE AND INSTALLATION
CM Solar Electric sold me on price and quality of the solar panels. Installation took two days, and was performed professional. My questions were answered to my satisfaction. During the inspection, by the county, I heard the inspector say "you guys do good work". The inspector took only five minutes to complete his inspection.
Jim16804 | San Diego, California | 11/11/2017
A Competent and Easy Installation At a Great Price
We were impressed early in the process because Jorge brought an installer who measured our roof to verify that 19 panels would fit to give us the 6.8kW we needed. Other companies sent out a salesman with a catalog and a quote for a straw-man installation of X or Y panels with no measurements, no details, and no roof visit (they would measure and firm up the details - and the price, presumably - after acceptance). Jorge briefed me over 30-minutes on every detail of the installation process. He suggested a Canadian panel with exactly the same performance specs and warranty as the more expensive Korean panel, He referred me to detailed specification for all proposed components; panel, inverter, convertor, etc. so I could review and compare to other candidates. Or not, as I chose.<br /><br />And Jorge gave me a firm fixed-price quote on his first visit. <br /><br />But the best part of my story is about the roof-penetrations. After signing the fixed-price contract, I discovered to my horror that our 20-year roof warranty required a specific roof-penetration procedure different from the one specified in my contract. Unless I wanted to accept Jorge's 10-year roof warranty, I was obliged to contract that part of the project with my roofer who had just installed our new roof the previous year.<br /><br />This problem was entirely my responsibility. But Jorge not only worked with us to coordinate with my roofer's installation team, he reduced our firm fixed-price by the cost of the roof penetration hardware that was no longer required. Despite the fixed-price terms. Awesome!
Anonymous | Irvine, California | 11/09/2017
Great Job
These guys are the best. They did my brother's house in Lake Arrowhead, and just like his, when they did my plan and install here in Irvine it could not have gone smoother, including help with the application to my homeowner's association. Brandon and the install crew were organized and fast. Couldn't have asked for a better experience all around.
woligator | Chula Vista, California | 11/03/2017
Home upgrades
Jorge Vasquez was outstanding from our first meeting to the final acceptance. He sat down and heard what we wanted in upgrades to our home and worked with us to make them happen. Along with the solar install we had a whole home fan installed and roof paper replaced when found to be in poor condition during initial inspection.
apav | Poway, California | 09/14/2017
expanded 2kW battery backed up system to ~9kW
They willingly took on a non-standard installation. Work looks clean and solid. Functioning for over 9 months. Responded within 24hrs when I notified them a fault had occurred and they fixed it on first visit. Has just about wiped out my electric bill.
Nadineu | San Diego, California | 07/31/2017
From Start to Finish...Fantastic!
From start to finish, CM Solar was a pleasure to work with. My first contact with CM Solar was Jorge. Such a pleasant, patient, professional informative "sales man". I put "sales man" in quotes because, unlike many other solar companies I dealt with, he didn't try to sell me anything. He informed me. It was pleasant, educational, and easy. <br /><br />Next up was Martin and his team. We had a new roof installed prior to solar installation. This is one of the hardest working teams I have ever seen. There were days when they worked from 8 in the morning until 7 at night with only a brief break for lunch. Martin is also a very caring and thorough individual, proven by the fact that he fixed items that were not within the scope of work, just so he could help us out. He cares about the work that he does and it is truly visible.<br /><br />And lastly was Brandon and Bobby. Brandon and Bobby were responsible for design and installation. They both did an amazing job. The panels, wires, pipes, inverter, etc. all look clean, tidy, and don't take away from the look of our house at all. They made sure everything was up and running just as promised.<br /><br />And I can't forget to mention Su. Su worked in the office at CM Solar. She was quick to contact me as soon as my contract was signed...and she was quick to respond to any questions I had.<br /><br />I spent 2 months researching solar companies before I selected CM Solar. I honestly don't have a single complaint or issue. Couldn't come up with one even if I really, really tried. They were professional, pleasant, efficient, and delivered a better than expected product and service while beating my timeline at a price that was better than all of the other companies I considered. I highly recommend this company. Well done, CM Solar!
