sunflower | Kissimmee, Florida | 08/14/2024
Assistant
I am not finding out they have gone out if business who now do we call for services? I am getting the run around have a debt with good leap loan & now have nobody out for service with my solar! Where do we stand now with this going out business yet stuck with a debt!
Hector | Rancho Cucamonga, California | 08/10/2024
Solar not working
I just had my solar panels installed by Titan Solar and two months after the installation, the solar panels went out. I attempted to contact the company and was told they were out of buisness.
Luckana Bortz | Pass Christian, Mississippi | 07/27/2024
My roof is leaking but cannot reach anyone in the Titan
My name is Luckana Bortz, and I live in Mississippi. We have a similar problem with Titan, so I just want to inform everyone about this issue. I cannot reach anyone from Titan customer service by phone or email. I had my solar installed by the Titan in Feb. 2023, but the solar power wasn't ready to be used until the end of 2023, and I have to keep paying for the loan. After a long while, I got solar power up and running. But now my roof is leaking, and I tried to call them to come fixed, but I cannot reach anyone, and I just now found out they are closed out. I have many questions, but first. What about the service? Who should I call? What about a customer service and maintenance 25-year warranty? My roof has been leaking in several areas. I really think I have made a very bad decision to have a solar panel on top of my roof. I wish I could take it back. Thanks for reading, and I hope we can find the proper solutions for this matter.
Yosselyn | Kissimmee, Florida | 07/18/2024
Mal servicio
Mi factura de electricidad sigue incrementada y llamo a la compañía de luz y me dicen que debo llamar a la compañía de los paneles. Tengo ya varias semanas intentando contactarlo y me consigo con las oficinas están cerradas. Está basura de Empresa cerró por banca rota. Me gustaría saber ahora quien cubrirá mi garantía o a quien debo reclamar <br /><br />Translation:<br />My electricity bill continues to increase and I call the electricity company and they tell me that I should call the panel company. I have been trying to contact him for several weeks now and I find that the offices are closed. This garbage company closed due to bankruptcy. I would like to know now who will cover my warranty or who should I claim?
Allen | Naples, Florida | 07/14/2024
Horrible company
Rep and management lied. Horrible service
Josh McLeod | Greensboro, North Carolina | 06/20/2024
Stay away folks
My panels are on the house, and that experience wasn't the worst. I need a new roof from hail damage and I signed a contract and PAID Titan 5 months ago to get those panels off. They told me 5 months ago that it would be scheduled soon. Apparently the rep I was talking to quit, and they forgot about me. I've been emailing and calling them over the last 5 months trying to just get them to do what I paid them way too much money to do. How hard is it to get a few guys out to unbolt some solar panels? This organization is extremely dysfunctional. Just don't.
Kim Brooks | Las Vegas, Nevada | 06/17/2024
Scammers
Beware of TITAN ! I GOT SCAMMED ! I put another review 2 years ago while trying to get things fixed with Titan,but I was constantly getting the run around. 4 years into having solar panels put on my home,I'm still paying a high power bill along with a solar payment ! I'm wondering if anyone in here has an attorney and if so can you share the information? Kimb8898@gmail.com I also think we need to check into getting a class action lawsuit going. This has been an absolute nightmare for me !
Robert scalf | Burney, California | 06/15/2024
Do not recommend
My solor took almost 8 months from start to finish after was told it would be 30 days. They left screws all over the drive way. Left breakers off and left causing all the food to go bad. They never returned calls. After a year of having solor they did not calculate right and we use more power than we create. Our yearly charge is over 1400 dollars and we turned off our hot tub to save money. Wish I never used titan solar. I have co workers who used other companies and do not pay anything and it took no time to get theirs up and running. Please people read reviews. Titan has alot of bad reviews
Valerie | Albuquerque, New Mexico | 05/04/2024
Worst decision ever!!!
If your looking to get solar do your homework!! If you didn’t know is that if you don’t have a new roof you shouldn’t put solar on your home (they are not supposed to at all) even if you say they will inspect it of course they will tell you it’s good they want the sale they are In it to make money it’s a scam I have barely had it 2 years and now I’m being told I need a new roof and it’s an additional 11,000 to take the solar off and put it back I’m very frustrated as a single mother trying her best this company has screwed!! me don’t do it!!! Now I’m stuck paying this off the next 25 years and for what it’s literally been one problem after another!!!
Dr. Jackson | Tuscola, Illinois | 05/02/2024
Be careful
Titan is on to the fact that people are learning about them. Now they recruit a 3rd party to do the "sales" pitch - which is riddled with lies and misleading information. Once they get you, you get the contract to sign - that is when Titan enters into the picture. They are the installer and provider, but you may sign because you built trust/rapport with the sales company and all the lies they told you sounded like a no brainer. Now you have a contract that says you will not necessarily save money, you are paying for electricity and you are also paying for Solar. Do NOT do it. If you are in Illinois, contact the states atty. They will at least take the case and the more of us who complain, the less likely they can keep doing this. They have been banned in other states. By they way, the 3rd party that got me was CF SOLAR, they are also to blame and maybe even worse because they tell the lies that convince you to move forward.
