Matt Ziegler | Colchester, Connecticut | 10/31/2024
The crew was very prompt here at 8am and 100% completed by 3pm. Quick work and very knowledgeable. Polite employees.
T c. BYRNE | Milford, Massachusetts | 10/10/2024
Owner of rental
To Whom it may Concern, The process that was started with Trinty Solar since the 1st time I spoke with sales rep, Jake has been nothing but fabulous service, and I may say this ,,,,, by all accountsit has not been an easy process since the middle of March. With installation just recently done at home, I will only praise the entire network of all personel that has been involved with me , nothing short on Great integrity and vastly the most highly professionalism towards the customer. Just great service and highly knowledgeable people.... With all that being said, I would highly recommend Trinty Solar to anyone , and I have.. Thank you for great leadership at the top,,,, to the customer service personal that have been involved, too the labor field men and woman , A - 1.. Sincerely Yours, T.c. Byrne
Paul Krentzlin | Morristown, New Jersey | 09/17/2024
Installation
We are very satisfied with your installation. Thank you! Paul Krentzlin
Disappointed | Hamden, Connecticut | 08/23/2024
Be Careful
My roof started leaking really bad this year and the roof is only 6 years old which everyone thought was odd. I had my original roofer come to check it out as a favor as my warranty expired. I had already spent $400 on sealing an area that was thought to be the problem and it still leaked so I had to circle back to my original roofer. He saw 3 or 4 holes in the shingles that Trinity Solar installers never caulked like they're supposed to during installation. He kindly caulked it and explained how the process works as he has solar panels as well. He said if we're leasing, they should be covering the cost. I plan on reaching out to see if I'll be reimbursed or discounting my monthly lease payments as they are the reason for this leak.
D. B. Paul | Manchester, Connecticut | 06/17/2024
I liked working with the people from Trinity Solar.
Henry | Huntington, Massachusetts | 06/11/2024
Very professional starting with Alexandra ,when we first met.everyone was courteous and kept us in the loop . No mess. Everyone knew what they were doing. Thank you
Dean | Lanesboro, Massachusetts | 01/31/2024
Trinity Solar Soars
Trinity Solar and my key contact Richard Korfel are always there for me. My system was installed and began operations May 2023. It is producing as designed and has significantly reduced my energy needs. I strongly recommend them to anyone.
Ivan lugo | Goshen, New York | 01/31/2024
Don't. Do. It
They won't remove the panel. So I can get a new roof in my house. They want to charge me money for it. My roof is over 30 year old and the knew it. Butt they installed anyway. Their customers service sucks.
Tim | Narvon, Pennsylvania | 01/28/2024
Solar renewable energy credit
Avoid them at all costs! I had my solar system install a little over 2 yr ago. During the sales meeting with my rep, I was told that I would receive a $29,000 lump sum check due to the renewable energy credit. Once I received that check, I have the decision to roll that money over into the loan therefore keeping my monthly payment the same. If I chose to keep that $29,000 check, then my monthly payment would go up. After filing for this Renewable Energy credit (5695 form), found out that I would NOT be receiving this lump sum payment (as advised by their salesman) but a credit that would be spread over future years via my income tax burden. Therefore, I have no choice but to pay the higher monthly payment. If I was advised PROPERLY, I likely would have chosen to NOT install solar due to those higher payments being very close to my monthly electric bill per solar installation. BEWARE!
Christina | Shelton, Connecticut | 01/26/2024
I usually don't regret things, but putting on these solar panels is something I regret. I have seen no savings and feel the panels don't perform like they should. I feel like I am paying the same amount but now have 2 separate places to pay. I do not see any savings and have contacted customer service with no real answers. Do not use Trinity Solar!
