Joan Adler | Cathedral City, California | 05/24/2023
Fabulous Company to do work with
We have had our system installed by Hot Purple Energy for slightly over 1 year. I do not have enough good things to say about them. They worked with me when I told them that I had no use for LG equipment and wanted something else, so I got it. They have monitored my production and advise me very, very quickly when there is a problem. They then schedule corrective action to be taken within a couple of days. I have not had any surprises about my "true up" bill but Edison certainly needs improvement on their billing process. Edison's monthly fees are poorly explained by Edison. The staff at Hot Purple treats me like a friend at all times and has been very, very patient with my questions. Even the techs who cleaned the panels this year and the ones who service my batteries and inverters. I listen to my neighbors who have used other providers and they definitely are not getting the same level of service Hot Purple has continuously provided over the last year. Thank you to all of them.
