Future Energy Savers

I just got my solar panels and a Generic battery from Future Energy Savers. The sales person Briana Brunette was wonderful at explaining everything. The installation was a one day install and the guys were very helpful. The installation happened within 10 days of signing my contract. They had multiple option on how I could finance and battery options. Loved that! I called Generac and they got me all set up on the app. I have to say I didn't think I would be such a nerd about it but love checking my app all the time. My only complain had nothing to do with Future or Generac, but with the county inspectors. The guy at future kept me updated on what was happening with the inspector and I really appreciate that. Every time I call Future they get right back to me within 24 hours, I really like that. Would definitely recommend Future and a Generac battery.

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I’ll admit I had some preconceived notions about solar as a legit value proposition but the sales and engineering team at Future really helped to see it as a viable option. The missing piece of the equation was incorporating battery storage into a system. This allows for complete self sustaining power without pulling from the grid at peak hours and when there’s a power outage. As a pool owner, I assumed there’s no way panels could drive the pump, A/C, and appliances simultaneously. Turns out they can. I had previously installed pool solar on the roof and assumed that there wasn’t enough space to get the number of panels to make it worthwhile. Turns out there is room and the engineering team did a great job piecing that together. I also didn’t fully understand the tax credit and that it applies to the entire installation cost including the battery—which gets you 30% back if you itemize. The entire installation process went quickly from start to finish. Future takes care of all local permitting and paperwork with your city. The physical installation of panels/battery storage and electrical wiring for backup circuits only takes 1-2 days. After that you’re at the mercy of PG&E to get scheduled for inspection which is needed to become an authorized seller of power back to the grid. Unfortunately, this process moves very slow. I basically gave a full month of power away to the grid and got zero credit from PG&E. Although my experience has been positive overall, there are some issues that should be mentioned. First, there’s no transparency in pricing. They basically price by size of overall system. You won’t find any itemizations for panels, inverter, batteries, etc. And there’s no way of knowing the parts vs labor breakout. I found this very frustrating. Second is service. There are basically 2 techs on staff to service an entire region. Just getting on the schedule is a chore. Communication is poor and unresponsive at times and Reception has no visibility to the schedule. They pass the request on to the service dept and then you wait. If you’re lucky they’ll have a slot in 2 weeks. Prepare yourself for the realities of the new PG&E NEM3 solar pricing schedule (EELEC) plans which reimburse at a fraction of what they charge you from the grid. While Future has no control over this, they should fully study this new pricing structure and the impact on the expected pay back period. Despite producing more than I use, I haven’t been able to achieve net zero cost on my electric bill. Future modeled my ROI based on an outdated NEM TOU pricing schedule that is no longer available to solar customers. Although I’ve been able to reduce my electricity costs approximately 50%, I was expecting more based on information provided in my consultation with Future. Overall, I’m very pleased with my installation and the service Future has provided. I have no hesitation in recommending them to anyone in the market for a renewable energy solution.

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We are SO happy to own a solar system and get out from under PG&E. The Future Energy Savers (FES) sales process was transparent & professional. The sales rep met with us in-person at our home & answered our many questions. The process of getting solar plans approved by our HOA had a few hiccups. Things went sideways between one FES employee and our HOA, so we had to run interference to get plans approved. From our perspective, it seemed to be a personality clash. Solar installation was great! The FES installers were pleasant, efficient and knew what they were doing. The system installation looks great on our home -- and the system seems to be working as it should. Thank you Future Energy Savers!

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We explored getting solar a few times in the past but decided to go forward with it this year. The battery storage makes a big difference and we rarely draw power during peak hours even during major heatwaves. Briana was great. She clearly described our options and costs, answered all our questions, and was not pushy in her pitch. The installation process went very quickly. There were a few minor issues that Future quickly resolved. There were some problems with SMUD inspections that required replacing a part for our meter that is no longer manufactured. That delayed our final permission to operate for a significant amount of time. Things are operating smoothly now with no complaints.

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We are a bit late to the solar game but so glad that we waited. PG&E was gouging us; the temptation to get some panels and start selling back energy (at a fraction of the price that they force us to pay per kw) was strong. Still, my husband kept turning solar salesmen away. Finally, one of them said the magic words: use your own power. Future Energy Savers is the only company partnered with Generac, the people that make it possible for Americans to go off the grid if they want to. Not only does our system power our home, it also has a "smart" component that knows when to store or sell what we don't use. A representative called us to schedule installation within three days of the agreement. They had availability the same week --sooner than we had, actually. The work was well done and passed inspection easily. They even told us which appliances were inefficient which streamlined our usage significantly. You can leave it to increase your property value when you sell, or take the pertinent parts with you and your house will still be listed as "solar ready". Of course, you don't have to buy a battery set up if you don't want to and it will all still work on the normal principles of selling back solar energy. What makes Future Energy Savers stand out is the OPTION to use your own power or even buy more batteries later since it's totally modular. During an extreme heat wave in the Bay Area some of our house's older wiring caused the dining room light not to work. When Future came out to look at it, they diagnosed and fixed it, free of charge, within 30 minutes. I've been able to speak with someone if I had a random question any time I called. My favorite things so far have been bragging rights for my low bills (or credits!) and using the app, which lets me see what's going on in real time so I can strategize about when to do laundry and what tricks will maximize our efficiency day to day. In '23 we tried hard not to use the air conditioning (bill pictured below). The same month this year that wasn't really a concern (pictured below). So the difference in cost could have been even more dramatic.

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When looking for solar I went to a local home show and booked appointments with everyone there. Out of about a dozen companies, I selected Future Energy Savers as Breana was knowledgeable about not only her products, but the competitions as well. She was not pushy, and presented the information I needed to determine the size system I needed. I am a techno-nerd, so I did my own calculations, and came up with about the same sized system she proposed. About half the other companies were off my more than 25% from that. Breana is a shining star among her peers. We signed the agreement early in March, 2024, and work began Mid April. Things were great with the prep and installation, completing a ground mount system and having it operational in 3 days. Rob dealt with all the problems from PG&E and the county (nightmare), got production started a little early, and the crew completed the task a day ahead of time. After that, things kind of fell apart. Being a ground mount system, there was about an 80 foot trench, roughly 3 feet deep in my yard, which could not be filled until the final inspection. The installer said Rob should make the appointment tomorrow for final when he finished the work. Mitchell called me a week later to schedule the final. After the final, he said that they had gotten very busy and someone would be out in a week or so to fill in the trench. Not great, if you are too busy to finish a job, why are you starting new ones? By the time one of the guys came out unannounced to start filling in the trench almost 3 weeks later, I had almost fallen into the trench once, and had to rescue a kitten out of it once. 4 days later a crew came out to finish filling in the trench. They moved most of the dirt back in so it was level, leaving a mound about a foot wide and a few inches tall where the dirt was piled from the trenching. The trench soon dipped, as all the dirt was not returned. The also did not move the mounds of dirt left over from drilling the ground mount holes. I ended up borrowing a tractor to finish up the work. Over all, I would consider Future for additional work should it be needed. Dirt work is easy enough to repair, and at the same time, the easiest to get right.

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We had the most incredible experience with Future Energy Savers. We had a new roof, new electrical panels and 18 solar panels put on our home. They did the entire project so quickly it kind of shocked me. They did the best job of any company around. I have never met a company who works so hard for their customers. We will be using them for ALL of our future plans. 5 starts all the way. Thanks guys. You are the BEST

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The installation crew was very careful and professional while working on the roof and under the house, always willing to answer our questions. The lead electrician was also very helpful and focused on all issues as they came up during the project. Robert in the office was always available, including involving Generac technical folks as necessary. Once up the system started performing as expected. We look forward to continued significant energy savings.

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We are so excited to say we are solar power equipped due to Future Energy Savers!… We look forward to having MUCH lower energy bills from here on out. The process of getting our system set up took just days and was highly professional. The people that worked with us were honestl and very informed about their product. We recommend Future Energy Saers for your energy saving needs. ⭐️⭐️⭐️⭐️⭐️

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My experience started with a meeting with James. He went in depth about everything from the cost savings, to the system, to financing, as well as my rights as a solar consumer. I felt like I was being educated versus sold. The latter is how I felt during previous conversations regarding solar. Once I made the decision to go forward, I completed the necessary paperwork and submitted the requested documents. I was informed of each next step through out the process. Everyone I have spoken to at Future Energy has been friendly, professional and helpful. The install was done very well. I love the their team takes pride in their work. Down to painting the conduit to match the color of your house. The financing company (Mosaic) that they work is equally as informative. If you take the time to read through the terms, you go over them 3 to 4 different times throughout the contract. On top of that, a rep from Mosaic schedules a call with you to verbally go through all of the terms to make sure you have a clear understanding. I've already started to see my PG&E bill drop by about $130 and that only included about a 2 week period after my install. I can't wait to see my next statement. Who says that about their electric and gas bill?!? What has been most impactful for me so far is having the battery that stores your excess solar power. This is connected to a few primary circuits in my home which keeps all the essentials running during a power outage. The main living areas, internet, kitchen, hall bathroom. I was able to experience the benefit of this just one week after my system was installed. We had a pretty large power outage through a large portion of the city. My neighbor was without power for approximately 2 hours. However, I was not. I was only without for about 2-3 minutes while the system recognized the outage and switched me over to my battery. This is very important to me since I work from home. I happened to be on a work call at the time the power went out. All I had to do is pause momentarily and apologize for the brief technical delay, and on I went with my work. Otherwise, I would have has to reschedule resulting in my work being delayed.

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