Happy customer | Hackensack, New Jersey | 10/14/2024
Outstanding customer service!
We recently had the pleasure of working with Green Power Energy for our solar installation, and we couldn't be more satisfied with their service. The customer service was excellent from start to finish, as the team consistently kept us informed and involved throughout the entire process. We want to give a special shoutout to our sales representative, Austin Dow, who was exceptional. He is incredibly knowledgeable and guided us step by step, answering all our questions and addressing our concerns with patience and clarity. Austin genuinely had our best interests at heart, particularly when it came to the loan application, ensuring we secured the best interest rate available. The installation team also went above and beyond. They even came in over the weekend to make sure the job was completed on time, demonstrating their commitment and professionalism. Lastly, a big thank you to Ayana, who was always available to answer our calls and provide updates on the next steps of the project. Her support made the whole process smooth and stress-free. Overall, we highly recommend Green Power Energy for anyone considering solar energy solutions. Their team is dedicated, professional, and truly cares about their customers.
Bob | Enfield, Connecticut | 10/10/2024
Great company and excellent install service
I have working with GPE for 6 months prior to committing to the plan. It was a low pressure sales pitch, install done in a day and the service tech for the town inspection performed well beyond expectations. His job was to make sure we passed inspection and actually performed tasks to correct other electricians problems to make sure we passed the inspection! East to software and nice not to be electric bill’s anymore.
Marc Rapanault | Wallingford, Connecticut | 09/27/2024
Green Power Review
It’s been two months since our installation was completed and turned on. Can not be happier with the results. We got our first bill from Wallingford Electric Division for August, $18.00, that was the monthly user fee to be tied into the grid! Green Power is so easy to do business with. Signed the contract in April, install was completed in one day, third week of June, final inspection and system turned on by mid July! Highly recommend Green Power for your Solar installation!
Noah S. | Montclair, New Jersey | 09/03/2024
Thrilled with my home solar array!
After RFP’ing 6 solar companies early this year, I chose GPE for my home solar project in March'24. Steve M. handled the sale and was extremely helpful answering my questions as I evaluated options over a few weeks. There was an unexpected gap in comms/progress in the couple of weeks after I signed the contract, but it seems GPE was just handling back-end engineering work. Their role in installation was informative and painless. I went with 20 REC panels & Enphase inverters, as well as a main panel upgrade to 200A. After installation was done, their team was happy to come out and reposition 2 of the panels since we determined more space was available than initially thought. I applaud their electricians, Frank and Claudio, and their installation team for all being skilled and pleasant. Michelle was very communicative and helpful throughout the process. She effectively bridged gaps between GPE's different teams to help things get done as quickly as they could manage. Our array finally went live on 8/28. The process was lengthy, but I mostly blame the delays on unforeseen issues that PSEG & the Township needed to handle. Utilities and municipalities are less than stellar at coordinating efforts, especially when involving multiple of their own teams. I'll also note that GPE is pricier per watt than most other solar companies. They say this is due to their expertise, especially in the tri-state/Jersey area, and I think that's valid. Their PPW was notably higher than my runner-up company even after GPE's limited time $1,500 discount, upgrade to REC panels at no extra cost, and price match of the runner-up for my main panel upgrade. I'm very happy I went with them under the circumstances, but I don't think I'd be as thrilled if I hadn't secured any of that extra value. Overall, I’d highly recommend GPE if you’re willing to pay more for their experience in the field and customer service. Thanks GPE!
Ford | Copperas Cove, Texas | 08/29/2024
Solar Energy
My experience with Green Power Energy was very pleasant. I was impressed with Matt Kenahan's solar presentation. That is why I choose Green Power Energy for my solar installation. They explain the process and were very easy to work with. The installation Tech's kept me in the loop as they completed the project. I would recommend Green Power Energy. Also thank you Pierson Mckee for your support with with the paper work and my questions.
Amy S | Meriden, Connecticut | 08/26/2024
Great choice
I'm very happy with this company. They have a great background, lots of experience and professionalism. The installation was very fast once all approvals were completed. They also had the best prices and were very straightforward.
Robert Koenig | Bethany, Connecticut | 08/03/2024
The Best Solar Company!!
I couldn’t be more pleased with Green Power Energy. So far the solar system they designed and installed has been working splendidly. Unlike many solar companies I was not subjected to a long canned marketing meeting but spoke on the phone to Sonny LaBrunda who guided me smoothly through the design and contracting process. They keep me up to date on the progress they made implementing agreements with my electric provider and local town agencies. The whole process couldn’t’t have been easier. And their price was the lowest of the quotes I received (I went through Energy Sage to get my quotes). I highly recommend Green Power Energy!
dwe | West Hartford, Connecticut | 08/01/2024
Outstanding Service!
We have had a wonderful experience with Green Power Energy. I have waited until we have had our Solar Panels up and running for a year before writing this review: - GPE answers the phone and gets back to you within the hour if they don't have an immediate answer. A couple of times I have called after hours and received a call back from the supervisor from his home. - GPE does a thorough evaluation of the house, electrical panels, etc. several hours were spent on site with multiple photos taken. - Because we wanted the panels on the back of the house on an area with a smaller pitch than normal, we knew that we not be able to generate 100% of our electrical needs. GPE estimated that the panels would generate 85% of our needs. Because of the low pitch and our back yard neighbor's large pine tree, I guessed it would be about 75%. After a year it came out to 80%. - I should point out that this is a long process (the reason for my phone calls). There are numerous inspections to be made by the utility company (eversource), the town, plus waiting for Eversouce to install new meters. So it took 6 months from contacting GPE to having everything up and running-almost all of the time spent waiting for inspections. That may seem long but we have had neighbors wait up to a year. - In terms of savings, I have made a spread sheet to calculate our payback period. I assumed a 3% return on investment if I had purchased the panels. Our total electrical rates have gone up 9.2% since last July so I ran payback at rate increases of 4% (7.3 years); 6% (7 years); and 9% (6.4 years). I highly recommend Green Power Energy for your Solar needs!
Ken | Belton, Texas | 07/16/2024
Homeowner review
The whole process went smoothly. However, very poor communications to status of the installation. Guys who did the actual installation were very professional.
