Brian Richardson | Amity, Oregon | 05/21/2024
Warranty service is unacceptable
Service after the sale is lacking. One of my solar inverters failed in January, which means 10% of my panels are offline until it is replaced. Mason at Greenlight acknowledged they received the part that should be replaced under warranty months ago, but they have yet to perform the repair. I've been told several times that the inverter would be replaced, but then the tech never shows up. Phone calls go straight to voice mail and I don't get responses via chat or email. Completely unacceptable.
Venkatesh | Portland, Oregon | 04/08/2022
Does not response to warranty request
Installed my solar with Greenlight in 2017 with 25 year warranty on parts (panels, inverter,...) and 10 year original owner support. I started noticing that my solar output was low even on a nice sunny day and wrote emails (several of them), left them voice mails over 10+ days. I never got a response of even acknowledgement. Looks like they are most interested in getting the money during installation and then you are on our own.
Michael Chreech | Dallas, Texas | 07/08/2020
Can’t explain with words
All I need to say is the quality of service and products speak for themselves. Fairly priced as well. Can’t beat this company
Bryan | Independence, Oregon | 07/24/2019
Great company easy to work with
I don't normally write reviews but I was so impressed with this company I just had to post one. The installers were polite, professional, and helpful, even fixed a problem with my electrical panel. After the install was completed a Mr. Casey Helsel came and setup my solar panel monitor app and showed me how everything worked. Mr. Helsel was very friendly and was willing to take the time to answer all our questions, and left his phone number just in case we had other concerns. Their office person, Angie has been a joy to work with and always returned my phone calls promptly. I would recommend this company to anyone thinking about solar power.
Spencer Curtis | 04/05/2019
Great company with an amazing staff!
GreenLight was an amazing company to install my solar with. From start to finish they made the process so simple and easy to understand. Angie was so helpful anytime I called in with questions. Go green with GreenLight!
Kenton | 04/05/2019
Excellent company to work with!
GreenLight folks are professional and reliable, at every phase (pardon the pun). We got a high-quality system for a good price (18 panels), and they were responsive at every step. My only suggestion for improvement is this: You have to do your homework if you want to forecast your payout on the system cost; that is complicated, and one way they could do even more, is to help prospective customers work through all the details of how a payout calculation works. I recommend them! 2
Matthew B. | Woodland, Washington | 12/03/2018
Fantastic company
Greenlight Solar and Roofing was an amazing company to work with from the initial call to installation. Thank you for making my solar experience worry and stress free. I highly recommend Green Light Solar and Roofing for your Solar PV or Roof replacement needs.
Alex Cheng | Portland, Oregon | 10/10/2018
Great group to work with!
Greenlight Solar was a great group to work with! They are incredibly knowledgeable and streamlined. I would recommend them without hesitation.
Rhett F | Vancouver, Washington | 08/22/2018
Great 12 kW system from a good group of people
Easy, straight forward and performed exactly as expected. Dave is a great salesman that answered all of my questions and gave factual information that made me understand that going with Green Light Solar was the right choice.<br />Clean and tidy installation. No issues with the workmanship or the crew.
Larry Sanders | Vancouver, Washington | 06/13/2018
We just got a negative electric bill !
We just got our first negative value electric bill. This is twice as exciting because we drive electric cars (one all electric and one plug in hybrid) so we seldom use any gasoline. <br />I found Chis to be very easy to work with. All of the installers were great. Some were subcontractors and some were in house. All were knowledgeable and professional.<br />Greenlight was able to get us installed before the end of the year so we've already taken our tax credit.<br />The final result is a good looking system that's performing just as we expected
