Insight Solar

Verified profile
Updated: 24 May 2024
Installer

Installing solar since 2018

Insight Solar logo

4.61 from 40 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

Elite

Rating breakdown

Time in business

Litigation and background

Verification of licenses and insurance

Profitability of installer

Consumer reviews performance

Transparency of pricing and sales process

Company size and location

Quality of brands sold

Vertical integration

Transparency about reputation

Competitiveness of loan options

Sustainable pricing of systems

Employee satisfaction and safety record

Insight Solar reviews


2 stars

0

1 star

0

4.61

Avg. rating

Breakdown of consumer reviews

Sales Process

5.0

Price as quoted

4.9

On schedule

4.8

Installation quality

5.0

After sales support

4.9

Latest good review thumbs up

Eric Vincelette | Lenox, Massachusetts | 10/15/2024

Finally Solar

We have resisted solar companies for literally 25+ years. The approach from the sales people always felt so slimy, like I was at a time share tour haha. Well on a recommendation from a friend we reached out to the owner of Insight Solar, Eric, because as my friend said, "out location was literally the best possible spot for solar" After a no sales pitch, no pressure 1st meeting with Eric we finally took the plunge. And from the installers to the back office crew I couldn't be happier we did. We are online in a few days and we are totally satisfied and happy to recommend Insight Solar. A qualiity solar company with that small, family business feel!

Latest bad review thumbs down

Jason M. | Easthampton, Massachusetts | 07/18/2023

Job well done

The sales team was excellent. Knowledgeable and professional. The office team was also excellent. Very informative and empathetic to my needs and complaints.

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Kevin Coyne | Southampton, Massachusetts | 05/24/2024

Highly Recommend Insight Solar!

I couldn't be happier with my solar panel system from Insight! Adam Zucker was awesome to work with from start to finish. He is extremely knowledgeable and was always available to answer questions and make solid recommendations. The construction crew was terrific. The whole system was installed in a half day and everything looks beautiful. I'm now two months in and my electric bills have virtually disappeared. I'm really happy to support a local company and definitely recommend Insight Solar!

Kathy Moitoza | Easthampton, Massachusetts | 03/22/2024

Best solar company!

We began the search for a second set of solar panels because our first set, from Vivint originally but now Sunrun, weren’t producing enough to cover much of our electric bill if any. Very disappointing. Sunrun came out and that experience was also disappointing so I began to search for a local company and came across Insight Solar. Eric helped us with every step of the process and it was effortless. The installers were great and I was informed of everything that was happening by them and also by the people in the office. Stephanie and Kate were great with keeping me informed of the last steps and Stephanie walked me step by step how to turn on the panels. I would highly recommend this company to anyone who is interested in solar.

Kenneth Hanson | Coventry, Connecticut | 03/01/2024

Excellent service

I turned to Insight Solar when a friend expressed enthusiasm for her new installation. The challenge to “think globally and act locally” had been with me for years but it took a personal recommendation to make me act. I found John Boiano’s as friendly and helpful as she had indicated. The basic plan was quickly agreed on last September; most of the delay has been getting permissions for each stage of the process. The drone survey of the roof was entertaining and the entire installation of 14 panels despite the light snow, took only one day (Q-Cell 405 black panels: 14 x 405= 5.67 kW; 20.06 efficiency). It involved no mess or complications and the team was very friendly. Getting sorted out with Eversource and PowerClerk proved to be stressful but that had nothing to do with Insight Solar.

RF in Springfield | Springfield, Massachusetts | 02/17/2024

Excellent finishing

We hunted and spoke with many solar installers. Insight Solar had the best reviews and were local. They worked with us to size it to our future needs. And they were very patient taking round after round of questions. Their relationship with a local bank made getting the loan very easy. The installation happened quickly and I am very,very happy with how the finishing was handled. Every visible part of the system is thoughtfully put in place.

Rob & Louise | Greenfield, Massachusetts | 02/16/2024

Insight Solar Panel Review

SOLAR PANEL REVIEW: Our home solar panels were recently installed by Insight Solar. Our contact, Brad The Solar Guy, kept us well informed and answered all our questions every step of the way. We were delighted that Insight Solar coordinated the permits required by the city and worked with our electric company, Eversource. Our system was activated within the expected time frames. We are pleased with the company, with Brad, and that we are using clean energy. Rob & Louise Ward Greenfield, MA

Brooke | Williamsburg, Massachusetts | 02/09/2024

Exceeded all our expectations.

Insight solar exceeded all of our expectations. From the start of the process with Brad who explained everything clearly and concisely, to the workers who installed the equipment, and the support team that answers questions along the way, we have found everyone to be friendly helpful and pleasant to work with. I would highly recommend Insight solar for anyone’s solar needs. Thank you Insight.

Bill Hiller | East Otis, Massachusetts | 01/26/2024

Great Job

Brad the Solar guy and team did a great job and I have no hesitation in recommending them. We had a couple of hiccups but they were taken care of promptly after one call. The selling point for me was the separate insurance policy. My son bought a house with solar and the installer had gone out of business and with it his warranty. With the separate warranty I am covered no matter what happens.

Bill D | Gill, Massachusetts | 01/24/2024

Insight Was Great, Eversource Not so Much

I worked with Adam Zucker who was very open, honest, and helpful throughout the process. The Insight Solar team was able to install the system in just a few days and were very helpful and courteous. Unfortunately due to delays from Eversource, the system took a long time to activate and there were additional costs to make Eversource compatible to allow solar production at my property. I would definitely recommend Adam and the team at Insight Solar, but would suggest that you prepare for Eversource to drag their feet.

Jeff | Amherst, Massachusetts | 01/22/2024

Clear and knowledgeable

Insight Solar made the entire process clear and seamless. Brad was upfront and knowledgeable and answered all of our questions thoroughly.

Go Solar MA | Belchertown, Massachusetts | 01/17/2024

Good Install

Very courteous and professional staff and technicians!!

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Service types


Installation

Solar System Service

Repair

Solar System Repair

About Insight Solar


We Want To Make It Right Again.
We'll make sure you don't get on the “solar coaster”.

Insight was started by industry professionals with decades of experience in home energy and a determination to make the greatest impact on our local and global world without the common confusions or obstacles of going solar.

Owning your own energy can be one of the most rewarding, empowering, and financially sound experiences of your homeownership life. Our goal is to make that true for you through the entirety of the process.

In turn, we give directly back to our Western Massachusetts community through non-profit sponsorships and donations.

Our mission structure is to think globally and act locally while going above and beyond to serve our clients with the highest quality of professionalism, communication, skill, and attentiveness. On top of that, we'll save you money while improving the value of your home and quality of life.

Office locations


Massachusetts - Hatfield

59C North St., Hatfield MA, 01038

Massachusetts - Hatfield

59C North St, Hatfield MA, 01038

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Contact Insight Solar


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Head Office
59C North St., Hatfield MA, 01038
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Insight Solar