Brandon Corbett | Wellsville, Utah | 06/10/2024
Very disappointed
Initially the company & process went very smooth, but things changed at the end. The install was never finished and is still not completed. The company will not return my calls or emails, and has refused to finish the job. Stay away from Mynt Solar at all costs and look for a more reputable company.
solarian | Los Angeles, California | 04/29/2024
I had high hopes for my solar installation after interacting with a personable sales representative, Stiles, and receiving a promising initial design that effectively utilized the available space on my roof. Unfortunately, the rest of the experience with this company did not live up to the initial impression. Despite choosing this company partly because of their higher cost per kWh, which suggested a premium service, the reality was disappointing. The project was marred by significant delays and inaccuracies. The plan submitted for city approval included lower power IQ8 microinverters instead of the more suitable IQ8M, leading to a suboptimal setup that extended my return on investment timeline by a year. Although they ended up installing IQ8+ microinverters, this was still not the best fit for my system and seemed like a cost-cutting measure at my expense. The installation process itself was lackluster. The panels were misaligned, and the company failed to protect my roof from overspray, showing a lack of attention to detail. Moreover, they did not maintain consistency when wiring L1 and L2 lines to the combiner box, and the production current transformers (CTs) were improperly wired as well. Additionally, when I raised issues about the missing consumption current transformers, I was ignored, forcing me to handle the installation myself. A major priority for me was to get the system up and running quickly. Stiles initially promised a turnaround of just over one month, but the installation dragged on for more than four months, not due to permitting issues or delays from the power company. Furthermore, the system failed its initial inspection because the safety stickers were not applied properly. Overall, while the initial sales and design process was handled well, the execution and follow-up were severely lacking. This company did not deliver the premium service expected, and the overall experience was frustrating and below standard.
Sara S | Provo, Utah | 11/17/2023
Company with follow-through
I did my homework to find a good Solar company to work with and I have no regrets about picking Mynt. We ran into a couple of bumps along the way and they handled things really well overall. I’ll give an example - we have a tall playhouse/shed in our backyard that is PERFECT for 6 solar panels. Mynt was in it for the long game and patiently worked with the city to ensure we had the proper permitting to allow us to have solar panels on a detached structure. It was not easy and resulted in several delays but they didn’t give up when I’m pretty sure many other companies would have. We are very satisfied with the final result and I believe we got a more than fair price.
Brandon | Ogden, Utah | 11/16/2023
Solar panel success
My experience with Mynt solar was fantastic. Their team walked me through the whole process and was very honest. The instalation was smooth and well done. I've had the panels up for over a year without any issues.
Drew M | Orem, Utah | 11/16/2023
Pressure free Solar Sales.
When we got a quote from Mynt it was very straightforward and to the point. No pressure into signing. I went and got quotes from other companies and none of them could touch Mynts prices. After we signed with Mynt the process was smooth and fast. I’m very happy with my system.
Robyn | Draper, Utah | 11/08/2023
Mynt was a great company to work with. We got estimates from 7 different companies, and they were by far the one that we got the most for our money. Everyone that came and worked on our house was very polite and capable. We ran into a snag with the battery/inverter system that we were excited to get when we signed, but it was more of a problem with the company that builds the battery and inverter, so that delayed installation a few months, and ultimately we had to go with a different system, but Mynt was very helpful in answering all of our questions on the other options and lining up conference calls with those manufacturers to answer more questions that they themselves couldn't answer (my husband had a lot of technical questions he wanted answered before we made our decision). The reason I have to give 4 stars instead of 5 is the communication between them and us could have been better. I felt at times it was me always calling trying to find out when people were coming out next to work on the install instead of them giving me a heads up. Hopefully that had gotten better since our install Dec 2022. I would still go with Mynt again if we got solar again
Unhappy one | Hesperia, California | 11/06/2023
Do not use them
We had 40 panels installed. We notified Chris that we had roof penetration issues. We had no response or repairs. We had to remove all panels, replace wood and install a new roof. Neither Chris in California or the Utah office would respond to their supposed warranty.
Betsy | Riverton, Utah | 10/30/2023
Mynt Solar is no-brainer
Mynt Solar made everything easy. The Pricing, Coordination, and Installation was all amazing....and any post-install questions were very quickly answered. We could not be happier!
Abraham Fox | Riverton, Utah | 10/30/2023
MYNT Solar - AMAZING Customer Service
MYNT Solar from start to finish and ongoing and continously provided Top notch, above & beyond customer service. Their labor and parts warranty/guarantee is legit. And they get right back to you every time. They really do exactly what they say they'll do......and they TRULY walk the walk!
