NC Solar Now

Verified profile
Updated: 02 July 2024
Installer

Installing solar since 2010

NC Solar Now logo

4.38 from 34 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 13 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

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NC Solar Now reviews


3 stars

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2 stars

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4.38

Avg. rating

Breakdown of consumer reviews

Sales Process

4.8

Price as quoted

4.8

On schedule

4.6

Installation quality

4.7

After sales support

4.6

Latest good review thumbs up

Petryus F | Wendell, North Carolina | 09/24/2024

Great communication, transparent timeline and best pricing.

When I decided going to market for my solar system , NC Solar Now was the third company I had called in the process and Brittany from their sales team was great going through the options , systems sizes and also payment conditions. The entire contract process was smooth and easy to get approved and after closing the deal I was connected with several representatives from NC Solar which took care of each step of my process on a timeline manner and always keeping me informed on the progress. After a month of the system installed my flat billing rate from Duke dropped from $139 to $60 a month , even having an electric vehicle. I definitely recommend having a solar system and mostly working with NC Solar Now.

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Latest bad review thumbs down

Bryan | Willow Spring, North Carolina | 04/02/2024

The existing reviews here have to be fake!

This is the worst company I have dealt with in a long time, and there are a lot of crappy companies out there. I purchased my home in 2017 and it came with grid-tied microinverters. The first couple of years everything was pretty good and the system seemed carefree and hands off. In 2020 I started having Enphase IQ7 Microsinverter failures. I called and emailed the company. It took weeks for someone to get back to me. Once they finally did they told me they would order replacement microinverters and send someone out to install them. The new microinverters took two or three weeks for the NCSN to receive them but took another 2 months to come out and install them. After installation, 1 or 2 microinverters still were not reporting. I was told not to worry about it that it's probably just my gateway cannot sense them. Completely disgusted I finally gave up trying to get the last two panels working. In 2022 I noticed a couple more controllers had failed and decided to not bother with them. About 1 month ago I checked on the system and had 7 or 8 failed IQ7 controllers. My system is now operating at about 55% capacity. My system is now seriously crippled. I finally emailed NCSN and Eric responded within a couple of days this time. He checked on the system and said he would order the replacement controllers. That was 3 weeks ago. Eric emailed me a week ago and told me his installer would be out on the next Thursday if it didn't rain. He said if it did rain on Thursday he would have them here the following Tuesday. Well, it rained a lot on Thursday and today is Tuesday. Yesterday I emailed Eric to confirm they were still coming today and I got an out of office message. During our communications I told Eric (who is the service manager bye the way) Oh and Eric's excuse for the last time it took 3 or 4 months was due to labor shortage. But, he assured me this time would be different. Well, so far it's not any different. So, here we go again. They either don't respond or make commitments that they don't keep. I received no communication that they would not be coming today. And the person I was communicating with is on vacation. Great. I would love to be able to find another solar company to deal with or just handle the RMAs myself. But they got me trapped right now. Use this company at your own risk.

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Sandeep | Cary, North Carolina | 07/02/2024

Good

I am happy with their customer service

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Rene Figueroa | Vanceboro, North Carolina | 02/23/2023

Fantastic! Very professional throughout the whole process

I can't speak highly enough of this company and their fine staff. From the very beginning, and our first contact with their sales rep, Jennifer, it was excellent. We spoke to and received quotes from two other companies. One of them has recently gone bankrupt! They were pushy and wanted to sign a contract after our first meeting. They were the only one that sent their salesperson to our house. Jennifer was very cordial and professional, and we spoke via email and phone many times. She suggested some things I am glad we agreed on. We went live this past September 2022, and as of last week, February 21, 2023, we have a credit at Duke of almost $200. After signing the contract, NC Solar Now referred us to a different person to guide us to the next step. Every time we move into a different phase, they have someone in that department to guide us. The only issue we have had, and it was our fault, involved the Enphase App that tells you just about everything that is going on with the system, I changed routers, and it was not happy. We called Eric, who handles all of these "dumb" calls, and makes it all better. They had a crew working nearby, and he sent them that afternoon to fix what was not broken. I also want to commend the install crew that installed out system. The guys were very friendly and allowed me to snoop in their work. I also want to shout out to Ryan, who has kept up with us and insuring we are happy. I am forgetting Some other names, but I can say with no regret that we are very happy with our system, and even more happy that we chose the right company.

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Binod Bishi | Apex, North Carolina | 02/12/2023

I found NC Solar Now team to be very professional starting from the Sales to the installation of the solar system. They coordinated end-2-end with HOA, Utility company, township for the required approvals and provided me the periodic updates on the progress. Sales team explained me the entire process thoroughly. They provided timely clarification to all my queries. It has been a great experience throughout the entire process which was transparent. They have done an excellent work in getting this system installed on time. This system has been running for over 6 months now without any issues. Overall, I am very happy with the service NC Solar Now has provided. I will highly recommend this company.

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Lia Williams | Chapel Hill, North Carolina | 02/08/2023

Excellent experience with NC Solar Now

NC Solar Now was wonderful to work with for my solar project. I interviewed multiple companies before I committed to have the work done and found NC Solar Now to be the most comprehensively clear in all aspects of the project: the types of panels, the work timeline and process, and the cost. Jesse Solomon was great at covering all my options with me and answering my questions. My system was installed in November under cloudy, cold, and rainy skies. Event still, my panels covered 100% of my usage. I pay less for my panels than I did for my electricity use with Duke Power, and I am taking advantage of the 30% tax credit for installing solar on my home. It's been all upside! I highly recommend NC Solar Now!

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Frauke Mirenda | Raleigh, North Carolina | 02/04/2023

Solar panel installation

Awesome experience from start to finish

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Jaqueline | Willow Spring, North Carolina | 01/27/2023

Great Decision

We chose NC Solar Now because they are locally owned and operated and they had the best warranty. We were completely satisfied with the service they provided us from the initial quote to installation and operation. We highly recommend them.

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Old Tankerman | Apex, North Carolina | 01/26/2023

Who wants lower energy costs?

I love my solar panels and the lower energy cost in retirement. I put the system on the house 5 years ago and at that time about half of the cost was covered by Federal and Duke Energy rebates. The system runs all on its own and I love the "My Solar Edge" website that lets me monitor all system functions. This was with out a doubt the best investment for lower energy cost.

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KB - Cary | Cary, North Carolina | 12/27/2022

A+ - Amazing

Can I say amazing? A+ at every single stage. I can't say enough about this company. Just do it and go with them and you won't be disappointed. We wanted to install solar on our house, decent size 18kw, and looked at a number of companies trying to find the right fit for us. We looked at the national brands, SunPower, Blue raven, etc, as well as local brands. We instantly clicked with the Salesperson Antonio from NC solar. Very thorough, very knowledgeable, taking the time to help us size the system correctly, while carefully explaining all the nuances of solar including usage, brands, panels etc. Great experience, A+. And their quote was great, it wasn't the cheapest, but was fair, and it beat all the major installers that used subcontractors. After we chose them, it continued with the install, wow! so professional and thorough A+. This also then continued to the after install follow-ups and checkins. A+ all the way.

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Louis | Cary, North Carolina | 04/27/2022

Competitive price and fantastic service

I installed the system from NC solar now recently.Their price is the most competitive against other vendors. Also their service is fantastic. My neighbor has their system installed as well. I highly recommend NC solar now.

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Sunjuice | Siler City, North Carolina | 08/06/2021

Excellent

NC Solar was a great choice: From the initial information interaction, through the installation process and now we enjoy a zero electric bill. We have, and continue to recommend NC Solar Now. They promptly follow-up on any question and promptly pay referral fees.

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Residential solar - Hybrid solar systems

Energy monitoring

Tesla Powerwall sales and installations

LG Chem solar batteries

SolarEdge - StorEdge

About NC Solar Now


At NC Solar Now, we are committed to providing high quality, affordable solar energy and energy efficiency solutions to homes and businesses across North Carolina. We envision energy independence for everyone, and are committed to delivering outstanding service to our customers. We install solar power because it's our passion; we love what we do and it shows. NC Solar Now, Inc is committed to providing high quality, affordable, renewable energy and energy efficiency solutions.

Office locations


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North Carolina - Raleigh

2509 Atlantic Avenue, Raleigh NC, 27604

North Carolina - Charlotte

9700 Research Dr, Charlotte NC, 28262

North Carolina - Raleigh

2509 Atlantic Ave, Raleigh NC, 27604

Certifications


Better Business Bureau American Solar Energy Society Solar Power World

Contact NC Solar Now


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Head Office
2509 Atlantic Avenue, Raleigh NC, 27604
Website
Website
NC Solar Now