OE Solar

Verified profile
Updated: 06 August 2020
Installer

Installing solar since 2008

OE Solar logo

3.89 from 8 Reviews

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OE Solar reviews


4 stars

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1 star

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3.89

Avg. rating

Breakdown of consumer reviews

Sales Process

4.6

Price as quoted

4.8

On schedule

3.9

Installation quality

4.3

After sales support

3.3

Latest good review thumbs up

Matt G. | Rio Rancho, NM | 11/17/2021

Very Happy to have chose OE

I met with several solar installers and OE was the most responsive and best cost, plus they are actually local. Other installers wanted significantly more for the same materials and then refused to tell me how they came up with their cost they were charging me. OE (Osceola Energy) was great to work with. They dealt with PNM, the city and my terrible HOA to get everything approved. They worked with my schedule to get the install done, were very professional, and cleaned up after they were done. They installed solar plus Tesla Powerwalls, as they are Tesla certified installers. The whole system is working great and I am glad I went with OE.

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Latest bad review thumbs down

jt1 | Albuquerque, New Mexico | 01/28/2016

Final product was great, but...

I love our panels and Osceola made is easy for us by dealing with the city permits and our electrical company. Lack of communication between our electric company and Osceola pushed out the final turn on by a couple of weeks, which I could live with. During the installation, Osceola had to go into the crawl space in the roof, and ours happened to have a 'conveniently' located shelf near the access point. The workers used the shelf to get into the crawl space and completely destroyed it. They left the shelves, foot prints and dirt, near the shelf with exposed nails near the ground as well as the other broken pieces of wood. Unfortunately we did not notice till a few weeks after everything was installed and we just did not want to deal with them again. We also kept finding cigarette buts in our yard.

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1 comment >
Reply from jt1: Edit: Once I wrote the review, Osceola contacted me right away to ask how they could remedy the situation and apologize.

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Brent Gordon | Albuquerque, New Mexico | 08/06/2020

Don't go anywhere else.

I've never been happier that I chose OE Solar for my system. From start to finish the process was seamless and simple. My wife was reluctant to put even consider solar, so I had to shop multiple companies, both local and national. If I had to do it over, I would of just pulled the trigger with OE from the start and saved the headache. From top to bottom they made me feel like I was their number one customer. My system and panels have been perfect from the start and now my skeptical wife is the biggest cheerleader. She waits to show me the Pnm bill every month which is zero. If you want quality and care OE will not let you down.

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KNRarick | Albuquerque, New Mexico | 05/13/2016

Wonderful Service

Overall I was really happy with the service I received. Chris Fortson was very knowledgeable and spent a lot of time going over tax credits and details of the system with me. I have encouraged other family members and friends to use Osceola if they are interested in solar.

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SNE | Albuquerque, New Mexico | 05/02/2016

Excellent People to Deal With

Osceola Energy was there for us from our salesman to the installation crews and the office staff. Throughout the process they kept us informed as to what was going on, (paperwork, installation, inspections, etc.) which is very much appreciated. While figuring out the tax credits wasn't "transparent" (especially the NM credit) the final owner's packet had everything needed to file for the State and Federal tax credits. And when I was confused by the State credit the office staff helped me.<br />We installed during fall and it took a number of months and some adjustments to reach our Solar potential. However, Osceola monitored the system and explained when we would realize savings .

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CharlesO | Albuquerque, New Mexico | 11/04/2015

Great experience from beginning to end.

Osceola handled all the paperwork for our HOA, city and PNM. They were great on the follow through to make sure everything was approved in a timely manner and that everything was done to our satisfaction. The installation of panels looks fantastic. <br /><br />They were awesome in keeping us informed as to what was going on with the process (paperwork, installation, inspections, etc.) which is very much appreciated. The final owner's packet had everything needed to file for the State and Federal tax credits. It couldn't be easier!

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1 comment >
Reply from OE Solar: Thank you Charles, we're glad you are happy with your Osceola Energy solar system and our process. It was a pleasure working for you and we will continue to monitor you system to ensure it is working at optimal performance. Welcome to energy independence!

Kelly PV | Rio Rancho, New Mexico | 08/18/2015

AMAZING JOB!

I couldn't be more satisfied with my experience with Osceola Energy. I had received a quote from another company and luckily I didn't go with the 'other guys' because Scott from Osceola Energy found some discrepancies in THEIR plans that would have cost me time, money, and a total headache. After bringing this to the other companies attention, they apologized for the oversight. I can't thank Osceola enough! From the initial quote to the solar installation and through to commissioning day, the staff was extremely helpful and professional, answering all of my (probably naïve) questions. Scott and the entire Osceola Energy team remained in contact with me through the whole process and kept me updated on its progress, which I appreciate. The craftsmanship is great, no roof leaks during New Mexico's "monsoon season"; Adam even took the time to show me photos of how they sealed any exploratory holes and took care to ensure the system would hold up over time.<br /><br />I wanted to add an electric vehicle charging station for my upcoming car purchase and was pleasantly surprised to find out that they were able to complete this job for me as well, in house! Combining the projects into one job saved me even more money. Seriously, a great company, great people, great products. Look no further.

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gwpreston | Placitas, New Mexico | 07/05/2015

Good product, good price. That's about it.

Osceola provided a good product at a fair price. With that being said if you can afford to go anywhere else, do so. The unprofessionalism starts at the CEO level and is present through the entire organization. Poor communication, little to no organization and an inexperienced sloppy install where I'm still picking up trash that they left both in and around my house and worrying about the exploratory holes they drilled in my roof. If you can deal with the hassles and want the cheapest possible install then Osceola may be the best candidate. If you like some level of professionalism and not to have to worry about the install quality and future warranty claims then go somewhere, anywhere else.

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1 comment >
Reply from OE Solar: We are so sorry to hear you are not content with the services you received from Osceola Energy. Our goal is to ensure our customers receive the highest quality systems and customer service care during their process in “going solar.” We understand that communication preferences vary by customer and if we failed to provide you with sufficient direction, we are truly sorry. Attempts were made on our end to remedy this situation during the process but were declined. Please be assured that our staff will take as much as we can from this experience in order to further improve our services as well as our customer care. We appreciate your input and will take it into account when dealing with future customers. If there are any concerns regarding the installation itself, we would be happy to come and advise and take care of anything that is within our ability to do so. <br /><br />Sincerely, The Osceola Energy Team

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Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About OE Solar


You only go solar once, so it is important that we keep your needs and goals at the forefront of our designs and execution. Every PV System we design and install is backed by over a decade of expert solar industry experience and our craftsmanship warranty. When you go solar with OE Solar you can ensure the project is custom-designed and built by our award-winning in house team, saving our customers both time and money. From establishing the best financing option to ensuring you are connected to your new system monitoring app- we take care of it all. Choosing OE Solar means you are choosing a trusted and comprehensive answer to all of your solar needs. -Your custom-designed solar system is tailored for your home and energy needs by our in house team. Not subcontracted. -Our policy and finance experts will help you understand the ins and outs of your financing options, so you can decide what is best for you. -Your system warranty is good for 15 years and we'll stand by it to ensure your investment is protected. -Quality Installation with a craftsmanship guarantee. As a New Mexico owned and operated company our solar experts have become experienced with many of the off-jobs that come with the territory. We are flat roof and off-grid specialists. Our highly trained rural installation electricians understand the needs, policies, and incentives of our farmer and rancher communities. If other electricians have told you no, try us. We will put the sun to work for you.

Office locations


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New Mexico - Albuquerque

1300 First Street NW, Albuquerque NM, 87102

New Mexico - Albuquerque

1300 1st St NW, Albuquerque NM, 87102

Certifications


Solar Energy Industries Association Solar Power World

Contact OE Solar


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Head Office
1300 First Street NW, Albuquerque NM, 87102
Website
Website
OE Solar