Pinnacle Exteriors Inc

Overall, our experience with Pinnacle Exteriors was great. My wife and I have been looking at solar for a few years now and kept pondering if it was worth it. When we contacted Pinnacle Exteriors, they sent a person by the name of Steve to our home. While the meeting itself felt quite long, it was extremely informative and some of the time was just spent shooting the breeze. By the end, we felt extremely comfortable with Steve, the company and the product and decided we wanted to move forward. One of the key points was a price match guarantee that they offer. Throughout the process of getting approvals to the actual installation, the staff contacted us weekly with updates which was sometimes annoying but at the same time nice to know we were not forgotten about. When it was time for the installation, the crew that arrived were all professional and informative. Our system has now been installed for about 2 1/2 months and we just got our first bill where we are not being charged for our usage from the utility which is a great feeling. We are extremely satisfied with our decision and looking back wish we had gone solar sooner as the current time have caused increases in what our original quotes were many years ago.

I contacted them for a quote and the sales rep that came out was at my house from 5 PM to after 9. The deal presented was a marketing agreement for essentially a free roof and a solar set up. The offer was take it or leave it so I couldn't get even the night to think about it. If I had time I doubt I would have signed the deal. The prices are almost double market value not that I ever had the chance to look or compare. After signing they said it would take 4-weeks for the roofers then 6-weeks after for solar installation. I didn't hear anything for 10-weeks. Once I did it was someone asking for a sales rep to come out to my house. After clearing that up and scheduling roofing, they were about to only fix half my roof because of the contract being written poorly. So I would have only gotten half the marketing agreement had I not stepped in. The day after the solar installers showed up unannounced. While they were installing someone from Pinnacle texted me asking where we were at with the project. Do NOT use this company. There are definitely cheaper options with less of a headache in between.