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my home | Lockport, New York | 09/20/2023
mark schurkus
the installers were curtious, knowledgeable and fast. work completed in one day. left my home as clean as when they came. started earning credits as soon as i turned the panels on.
Private | Homer, New York | 09/09/2023
Competence 5, Character 1
We ordered solar panels for my mother's home in 2022. They were installed in 2023. The salesman chose to use my video sales call as a training session with his new salesmen without asking my permission ahead of time. He also failed to inform us that in the case of a power outage, we too will be without power when (not if) the grid goes down. Even if you are producing enough energy to power your home, unless the grid is up at the time you are generating energy via the solar panels, your home will be without power. The probability of a grid failure due to acts of God as well as those associated with potential conflicts w/ other global economic players (including China who produces 100% of US transformers nationwide) is also rising: Grid failure is inevitable. When I expressed concern to the Project Manager, he contacted my salesman. I was told he would reach out to me about the installation of a single (limited capacity) battery. The salesman never contacted me. He also failed to follow up with me regarding the initial 26K solar panel purchase. Character rating: 1. The Project Manager maintained excellent communication throughout the process and in general kept the installation on schedule. Competence rating: 5. The installation team was timely and effective. Materials used appear to be of very high quality. Competence and Character ratings: 5 and 5. The tech support team, both on-phone and in-person repair staff, are outstanding. Competence and Character ratings: 5 and 5. Solar Liberty's leadership is suspect. The last page of my sales contract clearly indicates Solar Liberty is willing to pay- as in bribe- customers by offering them cash if we leave a 5 and only 5-star review. I declined the cash and question the leadership's integrity by propagating a clearly biased set of reviews. Character: 1, only because 0 is not an option.
Ashley Sacco | Hamburg, New York | 06/20/2023
Solar Estate for Home
The company was great, my husband and I had them come out to home To give us an estimate about installing solar power into our new home. The company was very professional, They were very knowledgeable everything solar. They did not try to push in the buying anything. They also gave us all the information on tax credits, And ways to save money. The staff was very friendly even when calling into the office. I would definitely recommend them to anyone looking for solar added to there home or business.
Fred | Westport, New York | 06/16/2023
Please disregard my earlier review rating of Solar Liberty
I gave Solar Liberty a low rating in an earlier review. However, the company has responded impressively and addressed my concerns fully! I am happy to give them an unqualified five-star rating across the board. I am also happy to recommend them to anyone considering a solar installation.
Facilities Director | Ithaca, New York | 06/16/2023
Game Changer
It should be obvious to everyone that solar energy is the most efficient and economical way to reduce your electric costs and dependence on fossil fuels. We are a municipality that have uses Solar Liberty installations on several of our buildings. They have effectively helped us to reduce our carbon footprint. They company is professional and responsive. If you have a question or issue they're on it - no talking to someone from overseas or anything like that. I can't tell you they're the best company out there since we only have experience with one other. But I can tell you that they're heads above that other company and I would recommend them without reservation. The below data represents one of our facilities.
Dennis Looney | Aurora, New York | 06/15/2023
Great installation prep and execution.
We had an extraordinarily helpful preparatory visit from a site engineer and inspector, Tony Y, who worked carefully to get the roof ready for the installation of the panels. He made sure that the attic beams in our small old house were tight. Because of his good work, the installation was carried out easily and effectively. We are now enjoying our energy derived from solar!
Tom Z | Marcellus, New York | 06/15/2023
Terrific Project Management
The installation will happen within the next month, but the planning, coordination and communication to date has been top notch! Solar Liberty got all necessary town approvals seamlessly. Solar Liberty has been very easy to work with. I look forward to the installation and operation phase!! Thank you - Tom
Bill Henry | Angola, New York | 02/11/2020
Unbelievable Great Company to Hire
Hi my name is Bill Henry, I am a Renewable Energy Advocate. Our home was one of the first in Erie County NY to be powered by Solar PV back in 2007. The Company that installed it was Solar Liberty. I chose to use them back then because they were the only local company in this area and I felt that was important. The system that was installed has worked flawlessly for over 12 years with only 1 minor warranty problem in which I called and Solar Liberty replaced the defect panel the next day! This company is remarkable to deal with. In 2019 we decided to add more solar panels to our system because we intend to charge an electric car in the future. After once again checking out other solar installers we went with Solar Liberty. Their pricing was better, their exceptional staff is very friendly and Knowledgeable. The people that did the install were courteous and professional, the workers were also local. I have never worked for this company and none of my relatives do either, this is a complete unbiased review If you thinking about Solar PV this company is the best choice and only choice. Any Questions feel free to contact me. Bill Henry wjhenrysr@verizon.net
Lucille G | Tonawanda, New York | 01/29/2020
56% Savings with first full year of Solar
56% Savings with first full year of Solar
Cheryl | Ithaca, New York | 01/28/2020
Great job
Solar Liberty installed 18 panels in 2017, then in 2019 we added some more panels because they weren't quite covering all our electrical use. Everything went well. Technical support is very good. We recommend them.
