Cody Family | Denton, Texas | 05/30/2024
Solartime USA SAVED us!
We sadly found ourselves with a non-working system and the company we were tied to had gone out of business. They left us without any idea of what to do (not shocked they were HORRIBLE to deal with) so I reached out to the manufacturer for Sunny-Boy inverters and they referred me to Solartime USA for assistance. From the first conversation with Alexis I felt like we were not going to have to scrap our 5 year old system. She was very professional, friendly and took ownership of our situation. They did not install this system but she made me feel as if I was a long standing client. The technicians that have been to our house have blown us away from what we were accustomed to with O3. The technicians were knowledgeable, helpful, courteous and skilled! They were able to isolate the issue and get our inverter replaced quickly. They handled everything for us and we did not receive any surprises with what they quoted. Solartime USA has made a lifelong customer and we look forward to having them service our solar needs as well as a roof when the time comes! THANK YOU!
Allison | Argyle, Texas | 08/18/2023
Solartime review
After my husband spent many hours researching and talking to several companies, we decided to go with SolarTime. This is a family owned company and made him feel very comfortable in every interaction. Most of the initial interactions and conversations he had were with Jason, and Jason kindly and thoroughly answered every question (and my husband had a LOT of questions). Kathryn, our install manager, kept us in the loop the entire process once the install process began. The entire process from when we signed the contract to when we were producing our own energy only took about 5 weeks (and that was with us pushing the installation of the panels back 1 week because we were going to be out of town when they initially wanted to install them). I was very skeptical when we started to think about spending the money to install solar panels, but company has been great to work with, and I would recommend them to anyone who is ready to start significantly cutting back on your energy bills!
Kyle W. | Argyle, Texas | 08/18/2023
EXCELLENT company!
After researching and talking to several companies, we decided to go with SolarTime. The family owned and personable approach made was very inviting and I felt that they had nothing to hide. In my research and phone calls with other companies I was gathering a lot of information about the solar process and I was not shy with the questions and inquiry I had about the process. Jason, the sales rep that I spoke with would answer EVERY question that I had in a very informative and friendly manner (the family owned concept really showed when talking with Jason). Kathryn, our install manager, kept us in the loop the entire process and was a joy to speak with whenever I had questions about scheduling or the install process in general. The entire process from when we signed the contract to when we were producing our own energy only took about 5 weeks (and that was with us pushing the installation of the panels back 1 week because we were going to be out of town when they initially wanted to install them). This company is great and I would recommend them to anyone who is ready to start significantly cutting back on your energy bills!
Frank Banul | Richardson, Texas | 06/30/2023
Very easy to work with and the system performs well
I've had my installation for about a year now. During the install, they worked with me to address all of my concerns. In the end the system is as I like it. The install was earlier than expected and took about 2 days for a majority of the install. They surprised me with an annual inspection to check my system's performance.
ATUL P | Plano, Texas | 06/21/2023
solar system installation
They installed the system on my rooftop in 2022. They were very cost competitive and efficient. The system they recommended and installed has worked great so far.
Bill Benninghoff | Arlington, TX | 07/13/2022
Great Service From Beginning to End
We are very pleased with our new solar installation from Solartime USA. We researched getting solar panels on the roof of our three bedroom home here in Arlington, Texas for over one year before deciding to move forward with Solartime. We talked with numerous companies and learned a great deal about the various options over that year. We were very impressed with Martyna from Solartime and the way she patiently answered all of our questions without pushing us to make a purchase. All the people we worked with from Solartime were top notch, from the salespeople to the installers to the billing experts and customer service reps. Our 13.7 kW system was installed in March 2022 and since then we have paid $0 in electric bills! In fact we have a credit with our electric company right now in July of 2022 since we've put back more power to the grid than we have consumed. We are very happy that in these days of rising energy prices our energy price will remain fixed since we locked it in by going solar. The warranty coverage on the system is also great. I highly recommend their honesty, integrity and excellence in sizing and installing your system! (Don't forget about the 26% federal tax credit which you can get if you install your system in 2022).
Max M | Plano, Texas | 05/04/2022
Smooth 8kW System Install
I came across Solartime through EnergySage and went with them based on their pricing and professionalism. After they provided multiple proposals with various options and we discussed the pros/cons of each, I ended up deciding on an 8kW system using SMA Power Optimizers and REC 400W Alpha Pure Black panels. They were extremely helpful throughout the entire process; answering all of my various questions and proactively providing guidance on each next step of the process. The install itself was incredibly smooth, and I was generating power before I knew it. If I ever end up moving and needing another solar install in the area, I would absolutely contact Solartime first.
Bradley | Frisco, Texas | 03/04/2022
Don’t hesitate, let Solartime take care of your solar project!
We are so pleased with our choice to go with Solartime to install our new system. From start to finish this company was a true pleasure to work with. Their sales team was amazing, and gave us straight forward honest advice and helped us design a system that worked for our situation, and did not attempt to up-sell and lets us make a decision on our own time. When we were ready to move forward, they honored their prices and got straight to work. They helped negotiate the HOA, city permits, all needed documents to our power company etc. and we were on the install calendar in no time. Once the worked started, they completed the install in a couple of days, and ensure everything was up and functional. We spent more time waiting for the power company to swap out the meter than the install took. Solartime also installed a solar pool heating system at the same time, which has been impressive at heating our small pool. The main office is super helpful and followed up with us along the way and after the install. They provide guidance on all documents needed for the tax credits which went very smoothly. We are so excited about our system especially as energy costs continue climbing. Don’t hesitate, let Solartime take care of your project and help you become energy independent!
EZ | Fort Worth, Texas | 01/05/2022
Overall Great
They did an excellent job from beginning to end, even during the turbulence of the pandemic. Already had the panels for about a year with no complaints. We'll see how they hold up long term, but the company has been checking up on me here and there post installation, which I greatly appreciate.
Mr. Galaxy | Celina, TX | 10/28/2021
Very satisfied.
Wonderful company. Very happy with the work. Very happy with the price. Very responsive. On time. I'm also kind of a nerd, and they were flexible with my nerdy questions and adapted to use the site very well. My system was a ground mount and they nailed it. Thank you all!
