Paolo C | Bellevue, Washington | 06/14/2023
If I could give them 100 Stars it wouldn't be enough!
If I could give 100 stars I would! The team were so great at communicating with me and gave me such a great deal! I shopped around of course and found that not only was Solterra much more affordable, their level of service was above and beyond. They were quick to slot me in for installation. The installers were knowledgable and answered all the questions I had in regards to Solar. I had no issues with their installation as it passed inspection with flying colors. I have a buddy who went with a different solar company and their installation was sub par. Their inspection failed and now they're waiting for the solar company to come and fix their mistakes. He got his solar 2 months before mine and he's still waiting on them. Make sure you guys don't end up like my friend who's still waiting for his solar to be turned on! Go with Solterra Solar. The team will take such great care of you!
Kyle Vallentine | Seattle, Washington | 06/14/2022
Top notch product and customer service.
I would recommend SolTerra to anyone looking for solar! The panels they use are top notch (after much research). Out of all bids I had, they were the best to work with. Not the commercial sales tactics and hounding to sign paperwork like some companies I checked out. The whole process from start to finish was great. Kevin (Sales Manager) was super helpful and knowledgeable. It is a pretty hands off process once you sign the paperwork. We used Verity Credit Union for financing. Paige the project manager was awesome! Super responsive, helpful, and nice. Shout out to the installers Josh (Electrician) and roof crew Alex and Aji. They were great, fun to interact with and everything looks great!
Jacquie Ream | Seattle, Washington | 06/15/2021
Satisfied customer and Contractor
Myself and the contractor, Todd Hara, are so pleased to have worked with Amy Carpenter, owner of Solterra Solar, and her crew. They are a first-class company; knowledgeable, on-time, professional and providing exceptional service. Problems were discussed and resolved. Installation was timely and aesthetically done well. The first month when solar was up and running, my bill was $11.50, the monthly meter charge. Amy personally sat with with the contractor, me and my family and walked through the app to monitor usage. I highly recommend SolTerra.
Jane | Seattle, Washington | 02/08/2021
SolTerra did a great job on our solar installation
We really appreciate the job that SolTerra did from start to finish - which was about a year! We had basic questions at the beginning, and then we needed a new roof and house paint before the solar panels could be installed. The options offered and the estimate were clear and competitive. An upgraded electrical panel for our old house was part of the installation. Everyone on the project was helpful and knowledgeable, and just great to work with. Even during the winter in Seattle, we're generating quite a bit of electricity from the roof! Thanks, SolTerra!
Sherry Fadely | Seattle, Washington | 12/02/2020
Professional & Competent - Start to Finish
We're glad we chose SolTerra and had a very good experience. The management team was professional and fair to work with during the negotiation phase; and worked closely with us on logistics for installing the panels which included a bucket lift to reach our roof. The installation team was amazing: competent and good humored, working in some of the worst weather we've had this fall. We're already seeing favorable data on the easy to use software that monitors the system and really look forward to what's in store once spring arrives. We recommend SolTerra and we're proud of the #panelsonourroof
VViera | Renton, Washington | 05/24/2020
Great to work with, professional work and communication
We flipped the switch this week on our new solar power system! SolTerra was excellent to work with, and we're very happy with our system. There were some glitches and time delays as we went along--no fault of theirs or ours, including my father dying--and they were helpful and communicative all the way. Solar power was completely new to us. From the time we asked for a quote until the project was done, we had a million questions, all answered patiently and in language we could understand. I think the responsiveness is especially admirable given that they work on whole buildings and construction projects, when we're just a little rambler in the suburbs. We don't expect to live in the area for many more years. We are not concerned with that because whatever we don't earn through energy savings, we will probably get back as equity when we sell. Feels great to run on green power!
ngreenaway | Tacoma, Washington | 07/02/2019
excellent experience with solterra
I had an excellent experience with Solterra. Jessa, Neil,& Kathy were very patient with my endless questions, very thorough when i needed info& proactive with the paperwork. The installation crew was quick& professional I cant say enough good things about Tim & Mason for taking care of an emergent (& potentially catastrophic) issue uncovered in my house wiring unrelated to the solar project. They had everything taken care of very quickly I have repeatedly recommended Solterra & continue to do so
Ken Winkelman | Tacoma, Washington | 06/24/2019
Knowledgeable, Clean neat work and Efficient
Working with SolTerra was a wonderful experience. I enjoyed working with Kevin Crowley who designed the system. He explained other options with higher output panels and future expansion. My questions and concerns were answered quickly and office personnel were a joy to speak with. The installation is very neat and clean and everything looks great. I love watching the green mountain (graph)on the SolarEdge app grow each day and see the power that’s being made. Thank you SolTerra! Job well done!
M & H | Seattle, Washington | 11/14/2018
Solar Install !!
From the beginning to the end we were so impressed how helpful and efficient all the staff were!! Thank you for your work.
Mrs.Playmaker77 | Puyallup, Washington | 06/12/2018
Fast, professional, excellent
It was an amazing experience. From meeting to final installation, everything was well communicated and expertly executed. All our questions were answered quickly and thoroughly. We are so very excited to reep the benefits of solar.
