Jason | Blythewood, South Carolina | 08/25/2024
Amazing company to work with
Bought my solar panels with Tesla battery backup from South Coast Solar back in 2021. Since that time, I have had nothing but exceptional service from them. I just wanted to share a recent experience where SCS delivered yet again. A few weeks ago, we had a ‘100-year storm’ drop 8 inches of rain in about 3 hours, along with strong wind gusts. My wife and I noticed a small wet spot in our kitchen ceiling afterward, and set out to determine where the leak was coming from. As part of our sleuthing to find the problem, we called South Coast Solar two days after the storm to see if they could check the solar panels for any potential leak, even though we didn’t really think that was causing the problem. While Jay at SCS told us their panels rarely leak, he still wanted to send someone out just to be sure and put our minds at ease. Within one day, SCS had two technicians out, who then spent almost a half hour hosing down the roof below the panels to see if they could find any leaks. After almost 30 minutes, they finally found a tiny leak. The water followed a joist in the attic down to a wall on the second floor, which then led to the spot in our kitchen. SCS took total ownership of the issue, and repaired the leak that same day. Amazing customer service. I can’t say enough good things about this company, and any time I hear about someone looking to install solar panels, I always highly recommend SCS. Special thanks to Jay for all of the follow up, both before and after the technicians came out, as he just wanted to make sure that the roof was continuing to remain dry after the repair. Both my panels and my battery backup continue to work as well as the day they were first installed, and I couldn’t be happier as a customer.
Cliff | Sunshine, Louisiana | 11/30/2023
I recommend South Coast Solar for anyone wanting a solar solution for their home. They installed a 14KW whole home with 4 Tesla batteries for back up. Sales person - Rebekah Olinde 100% professional, realistic and knowledgeable. She IS THE reason I chose South Coast over other companies. Technicians - Professional, knowledgeable, trustworthy, clean and efficient. No complaints, work was done timely and on schedule. Happy.
John Brown | Slidell, Louisiana | 11/28/2023
Solar Professionals, Quality Work, Customer Focused
I am a happy returning customer of South Coast Solar, having worked with the company installing 16 * 225W SunPower panels on my new construction house in November 2009. When it was time to finally build a garage I knew I wanted to increase my solar power production. Over the course of 10 months (Feb 2022 through Dec 2022), I coordinated closely with Ms Rebekah Olinde as my South Coast Solar Sales Consultant. She is a true solar power professional; knowledgeable about all aspects of the solar panel installation process. She provided estimates for several options of power generation, installation combinations, and cost. She also assisted me with identifying specialized financing through a couple of different lenders. I ended up financing my solar system addition with an EZ Solar Loan offered through Generations Credit Union. As I also wanted to add an EV charging station in my garage to charge my Plug-In Hybrid EV. Rebekah went the extra mile to develop an installation estimate for this as well, taking into consideration practical factors such as meter location, separate breaker panels, and wiring connections. Rebekah answered all my questions promptly and provided system technical specifications, a home shade report, design options for solar panels located on the main house and the garage and their estimated power outputs. Rebekah even made a couple of trips out to my house to coordinate installation details with my garage builder and electrician. When supply chain issues came up (availability of 400W versus 360W panels) that threatened to delay the project and possibly miss optimal federal tax credit timelines, Ms. Olinde advocated strongly on my behalf with the South Coast Solar Operations Team, Executive Leadership and Sunpower Corporation to prioritize my project. Rebekah deftly handled the negotiation process to ensure the best possible outcome in terms of customer satisfaction. As an added bonus, Rebekah enabled me to qualify for a larger returning customer rebate. My new system (22 * 360W panels) was installed at the end of November 2022 and is producing just over 50% of my electricity needs (as predicted). I am very happy with entire process and enjoy monitoring system performance daily with the “My SunPower“ mobile phone app.
James Grant | Plaquemine, Louisiana | 11/21/2023
Exceptional Service
I would highly recommend South Coast Solar. Rebekah Olinde and Ashley Shuler were very responsive to my questions and concerns. Rebekah designed a system perfect for today, then she future proofed it for me to plan for an EV and a home addition. In my opinion, which I came to after exhaustive research Sunpower systems are among the best. I can’t imagine a better Sunpower dealer better than South Coast solar.
Richard Long | Mount Pleasant, South Carolina | 11/01/2023
Seamless
From beginning to end answered all my questions. Took over all the permits for us. Help us understand financing and payment sequences. When we had issues the the local utility company,AshleyShuler was spot on. Charro was a delight to work with. From sales staff to installation workers They were great
DickM | Biloxi, Mississippi | 10/19/2023
Great service
south coast solar installed the tesla battery backup for my solar panels and thay did a very good job. The installation looks totally professional, and Thurman and Mitchell where very professional. I also want to mention Charro who did the initial information packet for me which convinced me to go with South Coast Solar.
Bobbie Taylor | Mc Cormick, South Carolina | 07/24/2023
Great experience!
My husband and I used South Coast Solar. We found them to be very detailed, transparent and supportive. There was absolutely no pressure and our rep, Charro Hanahan, was very patient during our virtual and in-person meetings. She wanted to make sure we were clearly understanding all elements of the process. Since our initial purchase of 28 panels, we have added a Tesla power wall from South Coast Solar. Our experience with Charro and other members at South Coast Solar has been very professional, punctual, and supportive.
David H. | New Orleans, Louisiana | 05/16/2023
South Coast Solar is the best!
I could not be happier with the system that South Coast Solar installed. From beginning to end, the entire process was fantastic. My sales rep, Rebekah, was terrific. She explained everything in detail and answered every question I had. Rebekah checked in multiple times to let me know where we were in the process and what came next. From the office staff to the install team, everyone was very friendly, knowledgeable and willing to answer any question I had. You can do your own research if you want, but after considerable time spent looking into solar panels, the SunPower panels are by far the best in performance, longevity and you cannot beat the warranty. My first Entergy bill after a full month of solar was $8.55. My only regret is not doing it sooner. If you're considering solar panels, call South Coast Solar, ask for Rebekah and you'll never look back. Thanks South Coast Solar and Rebekah for everything!
Steve | Walker, Louisiana | 05/10/2023
Great work overall
South Coast Solar did a great job working with us. Rebekah, our advisor, was very knowledgable, answered all questions politely and was quick to respond to emails. The team was also very prompt in responding to any questions during installation. Mandy was very responsive after installation and very polite with all calls and questions. Any concerns were resolved promptly and professionally. We are very happy with our system and definitely recommend South Coast Solar if you are thinking of installing solar panels.
M. Siegel | New Orleans, Louisiana | 05/04/2023
Solar Coast Solar is the best!
South Coast Solar was the second solar company we got a quote from. Rebekah Olinde from South Coast Solar made the entire process a breeze and gave use some much reassurance about the project as whole. The first company......... we got a quote from was just trying to up sell us on the "top of the line" equipment including a digital circuit breaker box which is NOT needed. There was a delay in our install but that was a supply chain issue from the pandemic and not South Coast's fault. Again, working with Rebekah and the South Coast team has been great. We highly recommend the company if you are planning on solar. Ask for Rebekah. You will not be disappointed!
