Sylva | Corona, California | 07/07/2023
SUNPOWER!!! Customer Service and Commitment Useless BAD COMPANY!
Bought New Construction Home Eastvale, Ca., solar good for a few years no electric bills even refund at settlement month. Now several years and started receiving up to $500.00 settlement bills still under warranty contacted Sunpower. First overseas rep useless gave me hang ups. I called for years while still under warranty when finally, all the way up to Escalations agreed to reimburse me their $300.00 service charge as I complained after they now tried to tell me I was no longer in 10 warranty mind you when I started calling, I was still in warranty. Calls rep names emails to proof it. Manager agrees to reimburse me $300.00 if I pay upfront someone comes to the home check unit working properly then when I tried to schedule by email manager now taking back what was promised which is to reimburse me, he $300.00 service only charge. This is uncalled for I have SunPower's promise to reimburse me. What kind of Company operates like this... are we in a 3rd world company!!! A contract commitment in writing it to be honored as it represents your company in this case it's SunPower. Shame on SUNPOWER. I recommend don't do business with this company all you get is overseas representative that don't know what their doing while giving you the run around.
amendez_23 | Bakersfield, California | 02/18/2019
New Solar Customer
From the first day I met with Sun Power Representative Grayson Thomas, I felt like a valued client. Grayson stood in contact during the entire install process and continues to check in on the system. Entire process was seamless and I am VERY impressed with Sun Power by Sun Solar.
Bakerfield Russ | Bakersfield, California | 12/15/2018
Best of all solar companies
Very helpful through the entire process. Each individual that we met was polite and very informative about their part of the process. My wife and I have great confidence that we did the right decision to go with SunSolar.
Riverlakes Happy Solar Man USA | Bakersfield, California | 10/23/2018
Amazing Quality & VALUE
My home is now zero dollars per month average and I keep AC COLD in summer !!!!<br />PGand E electric bill was over $ 500 in summer and is now around ZERO $$$
Steven G | Bakersfield, California | 07/15/2018
Best solar around
From start to finish these guys did an awesome job. The salesman was friendly and had answers for every question I had. He made me feel very comfortable with the decision I was making. The installers were right on time both days, extremely clean and friendly, and did a great job. Panels have only been up for a few days and have already had numerous compliments about them. I would highly recommend this company to anyone looking to get solar!!!
Math Teacher | Bakersfield, California | 07/14/2018
Customer Service
The company provides a top notch experience from start to finish. The employees were always prompt and very respectful during and after the installation process. I would recommend this company to anyone that would like a top notch solar system.
Mo1974 | Bakersfield, California | 07/10/2018
SunPower by Sun Solar...local, trustworthy, reputable company
Not all solar panels and solar companies are created equal. SunPower by Sun Solar is a local company that I trusted immediately and I felt that they really cared about what was in my best interest. Colleen was patient and took the time to explain the process so I felt comfortable with this large, important purchase. The design team was diligent and made sure I liked the layout of my panels. The installation was worry free and SunPower by Sun Solar's beautiful workmanship is by far superior. I do not have any painted conduit or awful boxes on my roof. My curb appeal was definitely preserved. Make sure you call Colleen at SunPower by Sun Solar when you decide to look at a system for your home. You will not be disappointed!
#solarpanels | Bakersfield, California | 07/06/2018
Awesome work
If your looking for solar this is the company to pick. They are diligent in their work. I had no problems what so ever. It was a smooth process. Also ask for Drew he's awesome really knows his job and he is efficient.
SC | Bakersfield, California | 01/06/2018
Happy Customer
Sun Solar in Bakersfield did a fantastic job from start to finish getting our family up and running with the right system for our needs. The process was easy and they followed through on everything as discussed. We wouldn't hesitate to recommend them to family or friends.
Uribe22 | Bakersfield, California | 07/27/2017
Amazing job!!
From start to finish, SunPower by Sun Solar took care of us. Starting with Bobby, our non-pushy salesman who informed us on solar so we could make an informed decision, we were sold. The extremely high quality of the panels and of the service was well worth the slightly higher cost vs. the other guys who told us off the bat that we would have a significant true up even with more of their lower efficiency panels. And Bobby our salesman was just a phone call away to keep us informed of every step of the process. Before our initial meeting, we did not know a thing about solar and now we don't know why we ever waited so long! Thank you!!!
