KSD | Naples, Florida | 04/18/2024
Tesla Solar Installation
Vlad and the installation team The White Sharks did a fantastic job. Very punctual and professional. We couldn’t be happier that we picked Tesla Solar. They answered our every question and the installation went smoothly.
Mark | Land O Lakes, Florida | 04/18/2024
The team did an amazing job. We had some challenges with where the power walls needed to be located. The power wall install team Santiago and Chris worked with me to minimize any outside pipe exposure and crawled through my attic space to get everything ran from one side of my home to the other. They worked diligently over the course of two full days and kept me informed every step of the way. They were both the definition of professional and made for a seamless experience for me as a customer. Big kudos to both of them!
hannah in Arizona | Mesa, Arizona | 09/28/2022
Tesla has been AMAZING to work with
I am very excited about my solar and Tesla Powerwalls that have been installed at my home. The installation crew worked fabulously and efficiently. From the very beginning of the process, I have been pleased with every contact opportunity. The total time from my initial inquiry to approval from SRP to go online was only about 8 weeks. The process was very timely. Thank you Tesla!
Bobby Strehler | Round Rock, Texas | 09/28/2022
Tesla solar install
Several solar companies tried to steer me away from Tesla (too expensive, old solar panels/technology, contracts aren’t honored, etc.) but I decided to pay Tesla the $100 deposit and see what happens. Honestly, it was a great choice. I didn’t have a single pushy salesman call. All communication was done over text (Tesla did call a couple times but I wasn’t able to answer) and the install date wasn’t pushed (they actually tried to move up the date but I kept my original install date). On the day of install, the installers arrived at 7AM per schedule and worked through the day. They were extremely professional and communicated accordingly. They left around 4PM then arrived the following day at 7AM and completed the work. The install with the system was extremely smooth. Now, for those who are really knowledgeable about solar technology, perhaps other companies offer better performing equipment (I’m not saying Tesla’s product is lacking, but a fully customized system will and should have performance advantages over Tesla’s standard install) but for me, the Tesla system was a success. BTW, I rarely leave reviews but I felt the hard-working people I interacted with deserved some praise. Adrian, Alexander, and DJ (I think that’s his name) were exceptional. I purchased a 12.8kW system with 1 powerwall. Another note of importance, all employees installing/inspecting my install were employed directly by Tesla, no third-party contractors.
Chris Hemmeter | Greenbrae, California | 09/26/2022
Great installation experience
It took a while to get our project underway, given the incredible demand for Tesla, solar roof product, but once it started, everything went very smooth. The team was incredible to work with, very conscientious and polite, and took great care around our house. They moved very fast, and we are now powered up a week before we thought we’d be! We are just starting the product journey but at this point, everything looks to be well ahead of plan!
Hari | Argyle, Texas | 09/26/2022
No customer support when panels dont produce power
Literally there is no phone number, chat agents leave without resolving issues and no production for more than few weeks. It really is no customer support.
Steve | Warwick, New York | 05/26/2022
Awesome crew! Incredible workmanship!
Jim and his Tesla installation team were great to work with. Always willing to communicate, helpful, patient and their workmanship was excellent. Installed an 8 KW solar roof and it's gorgeous. The install team was always focused on safety and left the yard organized and clean every day. I am extremely happy with the finished product and kudos to Jim and his entire team. They all took pride in their work and wanted to make sure I was happy with all aspects of the Tesla Solar roof. Big shout out to Jim, Zack, Batman, Robin and Hilmar. Thank you!!
Ken D | Arroyo Grande, California | 07/08/2021
Good quality, price, local installers!
I shopped around, and no one was able to compete with their price!
Solar enthusiast | Goleta, California | 06/23/2021
Excellent installers
The installers (leopard team) out of Santa Maria (sharktown) did excellent work. They were efficient, respectful, punctual, and responsive to requests. They made the installation go by very smoothly. I went with Tesla solar because they gave me the best price and appearance for my desired syatem.
privacy request | Carlsbad, California | 06/18/2021
Completely unhappy - Customer service is unresponsive.
It’s been 6 months since I ordered my home solar system from Tesla and although my system has been installed, paid for in full, and fully approved by the city inspector we still are waiting for the system to become operational. It’s been 4 weeks since the city building inspector signed off and approved the system. I was told that the next step was to wait for SDGE to provide permission to operate (PTO). I contacted SDGE yesterday only to find out that they have no record of a PTO request from Tesla for my address. I feel that once I paid for my solar system, Tesla no longer cares when or how quickly I get approved for PTO. Customer service has been slow and unresponsive. It’s unfortunate, but I can not recommend Tesla Energy to my friends and neighbors. Right now, I’m extremely unhappy.
