TriSMART Solar

Verified profile
Updated: 18 April 2023
Installer

Installing solar since 2013

TriSMART Solar logo

3.86 from 47 Reviews

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SolarReviews Expert Rating Score:

A score we give a solar company out of 100 based on 5 criteria that our SolarReviews industry experts believe are the best criteria to separate good and bad solar companies.

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Rating breakdown

TriSMART Solar reviews


Breakdown of consumer reviews

Sales Process

4.5

Price as quoted

4.3

On schedule

4.0

Installation quality

4.2

After sales support

3.8

Latest good review thumbs up

Jeffrey Armstrong | Clute, Texas | 11/13/2023

Which Crew Will It Be?

My name is Jeff Armstrong and I’d like to leave an honest review! It started off real shakey but in the end, TriSMART did eventually get my Solar panels install properly! It all started with the survey, the tech/engineer came out took a look at my house, did a drone fly-over, and took a lot of notes. I got a copy of the plans and lay out sent to me and after looking at the layout I noticed that the tech had incorrectly drawn my breaker box located in the wrong garage. Well I figured they would figure it out when they showed. I believe they showed up a week later than planned due to sone other work they said they had planned. When the tech team showed up to install, they stated that the breaker box is on the wrong side of house that would not be able to install today without a resolution. They called their engineer and I guess he was able to figure out how they needed to install the color system with my breaker box on other side of house. They finally started to do the install but let me tell you they started around 12pm and it was hot, probably 104 outside and no shade. I told them to not get over heated and take whatever breaks they needed to stay cool and hydrated. I even set-up a shade area and fan in my driveway if they wanted to take breaks to cool off. Well about an hour and a half goes by and the lead tech rings doorbell and states that his crew has quit and they will have to stop work. I sided with his crew as it was just too hot to be up on the roof in the middle of the day! So they at least got the solar control box installed but no panels. I got a call a day or so later from TriSmart wanting to send out another crew. I obliged and they came out the following week and worked all day in the hot 105 degree heat to get the panels installed. The crew worked until 9pm getting everything done. I got a call from TriSmart stating they needed to send techs out to complete a few things that weren’t completed. So the same crew lead came out and installed the grounding wires and grounding rods for the system and said they were complete. Then I got a call a few days later stating that they needed to come back out as they are having an issue with a couple of my panels. So a new crew came out a few days later and we’re there early in the morning and worked up until 8pm. I’m starting to wonder what they were doing for so long. So I had my wife ask the lead tech what they had to do and he stated that the previous crew had only installed half of the supports that were required for my system. So with that I think they finally got it right on the install and TriSmart sent notification to me that my system was operating correctly and I just needed to select a power company that bought back the extra KWh that I was generating. I’d say that TriSmart did a good job of getting the system installed correctly but why would the previous crew not install it as per the design!? Overall I’m happy they got it right as I don’t have a clue if it was right or not and glad I didn’t have to wait until a storm came and blew them off to find out they only had half the supports holding them. Ask me if I would recommend TriSmart to others? I would knowing that they on their own will make sure your system is correct and will send techs out to make sure it is properly installed.

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Latest bad review thumbs down

Avoid this company at all costs | Fort Worth, Texas | 07/22/2024

Avoid this company at all costs

Worst thing that ever happened to me. 12 panels worth almost 30k with a promised to reduce my electric bill. Avoid this company at all costs. I have them for almost 2 years now and been in contact back and forth as they don't acknowledge the issue with the low solar production. The estimated kw production is not met and after months of months of communication with them, instead of helping they decided to sell me more solar panels. They are scammers.

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Chadd Dusters | Royse City, Texas | 04/18/2023

Great Company to do business' with!

Great job!

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michelle | San Antonio, Texas | 09/13/2022

very upset

I have been asking for help to understand my solar and cant get anyone to respond.I don't believe they works I have not seen a difference in my bill I paid $400.00 and up on my bill each month .And now I pay $400.00 and up +$285.00 for 49 panels. my bill still stays high. I was told 49 panels would cover all my usage and it hasn't. I had mine put on in may 2020 and still no one will help me with this. It is 9/13/2022 still waiting.I hope you go with a CO, that will take care of you Trismart wont after you sign they don't care. Its all good when they sale to you but after *watch out..*

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Chris | Burleson, Texas | 08/04/2022

Tri smart is an amazing company and is super friendly in working with clients. The installers are amazing and will provide the best service possible!!

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1 comment >
Reply from TriSMART Solar: Chris, thank you for posting this 5-star rating for TriSMART Solar. We are delighted to hear that you had a positive experience with TriSMART Solar and look forward to continuing to provide that great level of service to you.

M. SWEDENHJELM | Glendale, Arizona | 02/08/2022

Poor planning and worse communication

A TriSmart rep came and talked to us before summer 2021. We ordered over $50,000 worth of solar panels which were not installed until October. As of today (February 8, 2022), our panels are still not doing anything but catching dust and pigeon poo. They claim the job was "complete" on Jan 3, but the Glendale Arizona inspector was just here and failed the job (again) because they didn't follow the blueprints. I can't get anyone to answer their "customer service" number and the rep here in Arizona doesn't have any information regarding the account. Lucky us, we not only get to pay full price for our electric, but we also get to pay for the turd catchers on our brand new roof. Go with a different company that values you and keeps you informed.

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Brian | Converse, Texas | 12/29/2021

Easy to get solar

TriSmart was very easy to work with. Our consultant, Mohammad Sheriff, was professional and communicative.

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Levon homer | Spring, TX | 11/17/2021

Ryan is amazing!!!!! I regret not going solar with his company. He is a very genuine person and here to help you. My experience I want to talk is that I choice another company for solar and have been struggling with them since day one. Ryan took the time to come to my house and talk everything over to help educate me on all my question and worries. Not only did he come over for free but he helped solve all my question and my problems! Should have went with Ryan from day one!

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Shane | Peoria, AZ | 10/12/2021

Awesome company!

Hands down the best company ever! I would recommend them to everyone!

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Chris D | San Antonio, Texas | 09/27/2021

Great experience and very happy with my system

I had been considering solar for over six years and finally decided to go for it when a company (not TriSMART) convinced me to pull the trigger; however, I wanted to get other estimates. Charlie from TriSMART sat down with me and gave an apples-to-apples comparison of their solar solution vs. the other companies’ proposals. I liked the fact that Charlie did not try and push me into an immediate sale but patiently and thoroughly explained the differences between panels and how their system could outperform and guarantee (with their minimum production guarantee) that my solar needs would be met over the lifetime of the system. To be honest, I had already signed an agreement with that first company but I was still within the 7-day window of cancellation (and was having doubts about what I had signed up for) as I bombarded Charlie with many questions which he answered promptly. His responsiveness, attitude, and his proposal convinced me to cancel the first contract and sign up with TriSMART. I can honestly tell you that I felt an immediate sense of relief with my decision and even today, seven months after the system has been producing, I am still happy with my choice. It did take longer than expected to get the system fully operational - installation was quick but permits and inspections were slower than expected thanks to Covid. I reached out several times to TriSMART and they were responsive but we still had to wait for city and/or CPS to give the final approval to turn it on. Other than that, I have been very happy with the installation and operation of my system.

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Ryan Munoz | Tomball, Texas | 08/04/2021

Had a Great experience with TriSMART!

Customer service was top notch they kept us in the loop throughout the whole process. We love our system with TriSMART and love our new electric bill even more. Thank you!

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TXwitter | San Antonio, Texas | 07/30/2021

Great company and communication

Really helped me lower my bill during these hot summer months! 10/10

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Solar panel cost calculator

Service types


Residential solar - Grid tied

Commercial solar - Grid tied

Energy audits

Residential solar - Hybrid solar systems

Energy monitoring

About TriSMART Solar


Solar Power Texas by TriSMART Solar is full-service provider of affordable solar solutions.

We believe that every home and business should have the opportunity to be powered by clean, reliable, and renewable solar power.

Our team of experts is dedicated to delivering exceptional service and support to our customers.

It is our mission to help homeowners and businesses save money, become energy independent, and go green. It’s what we here at TriSMART call “SMART energy for SMART people.” We’ve made going solar easier than ever before. Our full-service includes a customized design, permitting, inspection, installation, and system maintenance, all with little to no up-front costs. We guarantee our work, and only use best in business equipment and warranties. Contact us today to schedule a free consultation with one of our solar energy experts.

Office locations


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Texas - Houston

15200 E. Hardy Rd., Houston TX, 77032

Texas - San Antonio

2502 Freedom Dr Suite 120, San Antonio TX, 78217

Texas - Grand Prairie

1555 Avenue South Suite 100, Grand Prairie TX, 75050

Texas - Amarillo

3800 Business Park Dr., Amarillo TX, 79110

Texas - El Paso

522 W San Francisco Ave, El Paso TX, 79901

Texas - Houston

600 Northpark Central Dr, Houston TX, 77073

Texas - Grand Prairie

1555 Avenue S, Grand Prairie TX, 75050

Texas - Austin

2217 W Howard Ln, Austin TX, 78728

Texas - Midland

5, Midland TX, 79707

Texas - San Antonio

2463 Freedom Dr, San Antonio TX, 78217

Texas - Round Rock

1611 Chisholm Trail Rd, Round Rock TX, 78681

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Arizona - Tempe

1320 S Priest Dr Suite 105, Tempe AZ, 85281

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- Austin

7801 N Lamar Blvd, Austin Texas, 78752

- Laredo

5810 McPherson Rd, Laredo Texas, 78041

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- Salt Lake City

222 S Main St, Salt Lake City Utah, 84101

Certifications


Better Business Bureau

Licenses


TECL#32259

Contact TriSMART Solar


Location pin
Head Office
15200 E. Hardy Rd., Houston TX, 77032
Website