Marvin Harris | Cypress, Texas | 05/20/2024
A TERRIBLE company and the sales persons are liars. FRAUD
I am writing to express my deep dissatisfaction with the service and business practices of Solar Vision. My experience with this company has been nothing short of a nightmare, and I feel compelled to formally lodge this complaint due to the significant issues I have encountered. Firstly, the sales practices employed by Solar Vision were misleading. During the sales process, the representatives assured me of numerous benefits and savings that I would supposedly receive by installing solar panels through your company. However, these promises have proven to be grossly exaggerated, if not entirely false. I was led to believe that my investment would result in substantial energy savings, yet this has not been the case. The discrepancy between what was promised and what was delivered is unacceptable. Furthermore, the customer service I have received from this company has been appalling. Attempts to contact their customer service department to address my concerns have been met with long wait times, unresponsive representatives, and a general lack of assistance. On multiple occasions, I was either transferred from one representative to another without resolution or promised a follow-up that never materialized. This level of service is unprofessional and has only added to my frustration. Additionally, I was placed into a loan arrangement that I was assured would be beneficial and manageable. However, this loan has turned out to be financially crippling. The terms were not clearly explained, and I now find myself locked into a high-interest loan that is far from what I was initially led to believe. This deceptive practice is inexcusable and has caused significant financial strain. To make matters worse, I recently discovered that Solar Vision has filed for bankruptcy. This development has left me and many other customers in an uncertain and precarious situation. The lack of communication and transparency from your company regarding this matter is deeply concerning and has only served to erode any remaining trust I had in your organization. I strongly advise anyone considering doing business with Solar Vision to stay away from this company to avoid experiencing the same distress and financial hardship.
Robert | Philadelphia, Pennsylvania | 01/11/2024
Scam
Its scam, they scam people , dont do it!! you will regret , you will be paying for electricity double you paid and will be in dept
Patricia Murray | Titusville, Florida | 01/02/2024
Liars, dishonest
These people are nothing but liars and very rude. They do not go through with anything they say. They promised us money back been waiting for two years. Didn’t hook up solar for two years. Always something wrong with the panels. Never could get there stories right. Always lies.
Dora | Tampa, Florida | 12/30/2023
Horrible company to work with!
This is the worst decision Ive made. I installed panels to save on electricity. I tried to get out of the contract before installation and I wasn’t able to do it. Once the panels were installed, it had taken them 14 months to finally be connected to the grid. It’s been only a month since the connection to the grid and the panels aren’t working. I contacted the company just to find that their number is disconnected.
Rosemary | East Haven, Connecticut | 12/26/2023
POOR COMMUNICATION
I now see that this company is out of business !! They are/were the worst company I have ever worked with. It took over a year to get my solar panels hooked up and running and that is with us making frequent calls to them, when we could get through! I referred 3 people, with two of them getting the panels. I asked for my referral $$ numberous times. For a YEAR they said it was in accounting being processed. Guess what never got and NOW they are out of business. THANK YOU SO MUCH VISION SOLAR FOR YOUR LYING AND TERRIBLE SERVICE.
RUN DON'T DO IT | Newark, New Jersey | 12/14/2023
I got Scammed
This process was a mess from beginning to end. I was referred by my cousin to Solar Vision I am not happy at all with the services and the service I received. I was quoted one price of $127.00 and Divined told me that my price is now $203 and my system is not complete at all. The representative that came to my house to give me the info " " told me one thing and then put something else in the system and changed the price at the end of this I will have paid in total of over $85,000 dollars for this I was not quoted this at all, and now they give me a new company called Solar X saying they are the new company now . This is all the way wrong and Divined is saying that its nothing they can do about this, I was charged for landscaping for something that Vision solar said they would take care of the part of the tree that needed to be cut down and it was not done and they also put it on my paperwork and I should not be paying for this, this whole situation is wrong but Vision Solar said they was a replicable company and they are defiantly are NOT this is not fair to me and all of the other people that got SCAMMED.
Derrick | Norristown, Pennsylvania | 11/23/2023
Worst decision I ever made
Believe ALL of the low rated reviews as I have experienced just about everything everyone complained about as I had my panels installed in July of 2021, and NO my system is still not operational. I have received about 3 reimbursements and now I just get the runaround about waiting for an approval that never happens. I can go on and on giving account of my horrific experience with this company but as I said before believe all of the other bad reviews. The only thing I haven’t experienced is my system not generating enough energy to cover my bill but I guess I will find out if and when my system is ever turned on. So I’m basically paying double for my electric bill for over 2 years. RUN RUN RUN as fast as you can and save yourself a lot of frustration and anger. Definitely seeking legal advice, this is just not fair or good business practices.
Screwed over | Hewitt, New Jersey | 10/30/2023
Rip Off/Frauds
Sales Team lies or are ignorant (which I discovered after the fact). Panels installed in early August 2023 and not yet operating. Why? They did not get approval from the town (install is illegal) and did not submit plan review to local utility. Customer service is non existent and when you get someone they are clueless. Never get a call back. I have submitted complaints with the NJ Department of Consumer Affairs, BBB and have engaged an attorney. Discovered that the State of Connecticut is suing them for all of the issues that I have been subjected to.
John Sargent | East Haven, Connecticut | 10/19/2023
Referral bonuses
I referred to customers to Vision Solar at the end of last year this year both installations were complete and they’re up and running and I’m still waiting for my two referral bonuses, I’m told that there’s a delay because they don’t have the funds to send out the bonuses and my bonuses were expedited by a manager. This is very own professional and unacceptable
WILDCHILD | Tempe, Arizona | 10/13/2023
THe WORST EXPERIENCE I HAVE EVER HAD
Signed contact Jan7, 2021... And as of today, October 13th, 2023... System still isn't HOOKED UP Run on the opposite direction as FAST AS POSSIBLE- TO get away from this Company. 34 months of Lip Service- NO RESULTS OR ACTIONS COMPLETED. CONTACT yr electric vo for their approved Solor Installer Companies. DON'T deal with a fly by night company like Vision Solar. Have over 50 phone numbers I've called since panels installed April 2021. And over 100 people names in file. THEY DON'T FOLLUW THROUGH. PERIOD.
