bad | 02/27/2017
Billing
Sun Edison is the worse company to work with when it comes to billing.<br />I have contacted them and sent them proof of payment yet they are still showing a balance overdue.<br />I would never recommend this company until they figure out how to handle customer service.<br />Andrea Hand<br />Sun Edison Customer<br />I would rate them as minus 10 below
Jimmyd | 02/12/2017
solar Hot Water,
We have had no Solar Hot Water for 8 months, I have called, and emailed over 30 times. I get different stories every time. We have stopped paying until it is fixed we have no rights and no communication. If anyone has help for us I would appreciate it.
sunman | 04/13/2016
Unorganized, terrible customer service
I have been waiting months for my installation and it still hasn't happened. I recently heard from other customers that sunedison has cancelled their contract after months they have been waiting without giving them an explanation. Just not happy.
Warren | Mesa, AZ | 01/22/2016
Poor Service
Initially, we enjoyed our electric solar and solar hot water system. However, the solar hot water system broke down because of faulty installation of improper flex lines in the attic which burst in mid July 2015. Repairs were finally completed in October 2015 but I told the repair person that I didn't hear the pump running but he assured me it was. Because we also have a gas water heater, we didn't realize the solar hot water system wasn't working until I checked the Sun Edison monitor site in late December and discovered the solar hot water system wasn't producing energy therefore not producing hot water. Apparently, nobody at Sun Edison monitors their systems even though they have remote access to the system. The pump has never worked since mid July 2015 when it broke and has never worked since. Based on my experience with Sun Edison, I would not recommend their company for solar hot water service.
800solarusa | 2545 Kipling Street Lakewood 80215, CO | 02/25/2014
VERY IMPRESSIVE!
Ever since the time i heard we would be getting SunEdison Solar panels I was pretty stoked!700 patents on 1 piece...VERY IMPRESSIVE!Knowing the are made in America was a + for my likings also! 25 year warranty!!!
