06/04/2016
Anonymous
I come from a position of having a good understanding of this industry. For the past two years I have helped others get solar on their homes through a competitor of Powerco. The competitor appears to have it all, including a huge and present advertising budget. They have lots of sales people, and have attacked the market along the Wasatch Front in the past year.<br /><br />When I came across Powerco and got to know Brigg Barron, my outlook changed. I had run into several other people out there selling solar, some with some success, others, not so. Brigg carefully explained Powerco's position and attitude about solar, their approach to customer service and satisfaction. A detailed explanation of the product and methodology of the systems they install. Incentives and tax credits. We went in-depth about the installation, permitting, inspection, and net-metering processes. He was very consistent with what I was being told and communicated by Laci and Trevor in their main office. <br /><br />I had a hard decision to make: Go with the guys I'd been working with the past couple of years, or go with Powerco who seemed to have the superior product, systems, and customer service. I switched. I'm real happy. I honestly can't say anything bad about the other company. I can say a lot of good about Powerco, though. I am totally 100% satisfied with their services. Everything from the introduction process, installation, the crews that came and did the work, the quality of workmanship, the skill and knowledge of each, and final completion and billing process. It was all positive. <br /><br />For me, the most exciting part of it all was when Rocky Mountain Power came and installed the net-meter. When Powerco's service tech's came back and turned the system on, explained how I could monitor it, and what the various components of the systems do, and then to see my meter running backwards, that is when I really got excited. "I'm a little power company!" Yay!<br /><br />I'm so glad I did this. I can strongly recommend Powerco, every aspect of their company. 100% satisfied customer!!!