10/06/2016
Anonymous
We get a fair number of calls from folks wanting to sell us a Solar System. My wife who is blind, asks to have something mailed that she can have read to her. Pure Point called and was given the same request. In three days we received a packet of information. Pure Point Energy was the only one who complied with her request. We met with Mike. He came prepared with a good presentation, samples of the equipment and had answers to all our questions and concerns. If he was not the first proposal, we would have written a check and signed up, as we were that comfortable with him. I had no benchmark to judge against and wanted a couple additional proposals. I found two other companies that had good reviews, small sized businesses and requested proposals. Although not the least costly overall, I felt Pure Point provided the best value. Less money would have given me less capacity and lower efficiency.<br /><br />I notified the two others that they were not selected. One I never heard from again. The on-line folks asked what they could have done different or better and looked for some feedback. I did send them a letter explaining my decision process. When I really got into the nuts and bolts, all three were very competitive and was looking like it might be a coin toss. Pure Point won because of panel efficiency, warranty and output capacity as well as Mike making us comfortable doing business with Pure Point. I also feel they did a better job sizing the system to our needs.<br /><br />Our system is a Sunpower, 21% efficient panels with micro-inverter built into the panels yielding a 240 Volt AC output.<br /><br />Everyone that I have come in contact with has been a pleasure to work with. Dom and the installation crew were willing to work with our schedule and availability. Daniel has been very supportive to all my calls and e-mails with questions. Always returning calls and being very responsive to e-mail. As this was a new adventure for me, I had plenty of questions for the tech guys. The Pure Point Team kept us in the loop on all aspects of the project plan and schedule.<br /><br />With the recent heatwave in the North East and the A/C running constantly, we are producing more power than we use. I would say the upgrade to PV solar was a success and I am very happy with the results. I would recommend Pure Point Energy to anyone considering adding a PV system.