02/28/2017
Anonymous
Londonderry, NH
[I installed solar with GSS via the Londonderry, NH SolarUp program]<br /><br />I had on-site consultations with at least two other providers over the past couple years and ended up not pulling the trigger for various reasons.<br /><br />The whole process with GSS was efficient and effortless. Eric acknowledged that I had done a bit of my own research from the beginning and didn't try to sell me but instead answered all my questions, technical or not, and made me comfortable with how GSS operates and the costs of owning the panels. He didn't assume I knew everything (I don't) and still filled me in on the basics when I needed it. In addition to his suggested amount of panels for our usage he humbled me with a couple other options so I could understand price differences. He was always on-time (usually calling and asking if we could meet early) and was able to get on-site to meet with me within a day at most. After the sale Eric helped me understand the meters and worked with Tanya to make sure all my paperwork was lined up for rebates & tax incentives.<br /><br />Nate, Mike & the rest of the install team were kind and professional, and ended up needing to get access to an area of my attic for the install that was closed off by the original builder. They handled it without an issue, cleaned up after themselves and all wiring/conduit/etc was installed very cleanly. Nate kept me up to date on what they were doing throughout the install and reorganized the mounting space by my breaker panel so it all could fit and look clean.<br /><br />At the end of the day GSS did a great job and I'd highly recommend their services. Although I hope I don't have any issues with my panels or inverters I have high confidence that GSS will be just as professional with maintenance as they were for whole sales & install process.<br /><br />I'm just crossing my fingers that our new POTUS doesn't do anything to prevent me from getting my tax incentives when I file in 2017.