06/21/2018
Anonymous
We saw a lot of recommendations for Altair Solar on the Nextdoor app. At that time, we already signed up with Tesla (Solar City). We were glad that we contacted them. The owner, Khaled Elsheref was the one who came to our house to do the estimate. Very nice people. They don't pressure you to signup. Two solar companies backed out saying that our roof is too small and panels will not fit and the 3 story house next to us will be on the way. Those two only based it on google maps. Altair used an application to simulate where the sun will directly hit our roof from sun set to sun down. Pretty amazing. This way, they know where to place the panels efficiently. What made us chose Altair?<br /><br />1. Tesla quoted us $15k for a 3.4KW unit. Altair quoted us $11k for a 3.9KW unit. Bigger unit for less. Tesla tried to price match and offered 13k for 3.4KW unit. Altair is still cheaper minus the federal tax credit, the whole unit is only 8k.<br /><br />2. Tesla's solar panel shown to us was Panasonic 315 watts and 325 watts max. Altair uses LG 355 watts panels. Altair have better panels. <br /><br />3. Tesla's warranty is 20 years or 25 if you have Tesla referral code. Altair's warranty is 25 years without a hassle.<br /><br />4. Very nice people. No pressure. Always on contact. <br /><br />Took them 2 days to install the unit. Prolonged by the city inspector for showing up too early. Installation was smooth and clean. Unit is up and running. We are very happy with the service and the unit.