Review for SunCool Energy Company

07/13/2018
Anonymous

SunCool

We did a re roof on a shingle roof on which we had solar panels for 8 years. Another company had done the original job and they are no longer in business. I called SunCool and first we consulted with David and later with Greg, both being informative and helpful. They were willing to upgrade our system despite the fact that they had not done the original work. We used their advice and we upgraded our existing system by rewiring the panels, replacing 2 inverters with newer larger inverter and made our system battery compatible for the future. We decided on a new inverter because we had had to replace the Fronius 3 times in 8 years. Although this was done under warranty we have little faith in the refurbished Fronius we had so we opted to go with Sunnyboy on Greg's recommendation. We were able to use our existing panels which are still good and under warranty. They did not try to sell us anything we did not really need. One team took the panels down and another team, Manny and Steven, did the rewiring and replacing of panels on the new roof were courteous, efficient, competent and did a proper job in a timely manner. We now have no loose wires hanging down and everything is neatened up.