08/17/2018
Anonymous
Excellent experience! Every point of contact demonstrated great customer service. From our initial meeting, to a bid that was very competitive and fair, to staying informed as to where we were at in the process, to scheduling a special meeting when our ground did not allow for placement where we had originally discussed, to the installation, to the final closeout and explanation of the system. These guys are top notch and everything was as promised or better! We couldn't have asked for anything to go smoother than it had. Sam was our point guy, and he was always gracious, timely with contacting us, and it was very apparent that he was dedicated to making sure our experience was everything we wanted it to be. Ryan became involved during the times necessary to make sure that everything went smooth. The front office staff was always good about keeping us informed and answering any questions we had in timely emails. Couldn't be happier that we chose Ellensburg Solar as our provider. Even our inspector had great things to say about this company. What made it even better was that their bid was so much better than the other companies. Highest recommendation to this young group of guys! They know their business!