Office location: 1869 Moffat Blvd, Manteca CA, 95336
11/14/2018
Anonymous
Kelseyville, CA
I started the process of getting solar installed in October of 2017. They dragged their feet through some parts and fed us misinformation about the process. Solar didn't get installed until January of 2018. Even then, it took them until the first week of February to actually turn it on. Then three day later, the system stopped working for a few days. Then it came back on. <br /><br />Everything was fine until July when it suddenly stopped working for ten days during the one of the most productive week of the year. Then it came back on again before they could come out.<br /><br />The system ran until October when it completely stopped working again. This time the system has been down for SIX weeks and the only thing I'm told by customer service is that a work order has been created and all I can do is wait for the techs to decide to come out and fix it.<br /><br />This is complete bull. I bought a $20,000 system from them that doesn't work 8 months later. I would have gotten better use of my money if I just burned those $20,000 for heat since PG&E is going to charge me a fortune to heat my home.<br /><br />Thanks for nothing, 1st Light Energy