Review for CMI Solar & Electric

11/29/2018
Anonymous Newark, DE

McCauley Solar Installation Five Star +

CMI is a family run small business located in Newark, Delaware that openly displays its pride of ownership. <br /><br />The sales process was very comprehensive. CMI sent a tech to my residence to map out a design and produce an electrical production estimate. All questions were answered by an experienced electrician without delay and to my satisfaction. I had read many reviews and needed assurance that sloppy practices like exposed conduit and low end parts were notin my future.<br /><br />Pricing was very competitive, top of the line panels and inverter led to an excellent warranty which eliminated the need for costly extended warranties.<br /><br />Project manager Lauren is part of the family and provided great communication and follow thru. I added some additional out of scope work which they included with a smile. Lauren led me through the substantial paperwork required by Delmarva Power. All of which was accepted without error.<br /><br />Installation team was on time, neat, and installed my soul system in 2 days with not a single issue. Electrical inspector knew the lead electrian and promptly gave me a very positive review of his work. He noted not all work he reviewed at other sites compared.<br /><br />Project closedown: Owner of the company came to the home and instructed us on the system and left us with a binder filled with all necessary documentation. I was presently surprised that all I needed to remember was the on/off switch. He outlined why there was no need for ongoing maintenance and associated expense. He surprised us with a gift of specially made CMI coffee cups and baseball hats.<br /><br />Lauren stays in contact with us with continued help filing SREC documents and finalizing the Delmarva rebate check process. <br /><br />All in all, I could not be more pleased that I could do business with a local company that did excellent work. They have my highest recommendation.