12/03/2018
Anonymous
Old Lyme, CT
When we first looked into solar in 2014, we registered with the CT solar website and got many hits from many companies making claims about the amount of generation they could produce on our roof, site unseen. We had called a few and had them come out and map the roof line, etc. Many of them would give a system cost and a savings cost on the spot. However, most of the quick startup companies would buy bulk mountings and panels so they would rope you into that product without considering your generation needs and real estate to maximize your production.<br /><br />Ron was willing to sit down and talk us through the entire process as an engineer and sales representative so we could understand what was needed, what could be generated, what the cost range would be, what the tax benefits and incentives were, and what the pay off period would be. He talked about different details that others had tried to sell me that sounded cool... but did I need them (e.g. micro-inverters vs. regular inverters)? he even went into detail about the different mounting systems and their benefits... things that may normally seem boring but to a concerned homeowner, putting holes in the roof is a big deal.<br /><br />Just prior to the install, Ron re-measured the roof and, based on the footing placement and our dormers, found that the panels would actually come over the roof ridge by a couple of inches. Knowing our desire for aesthetics, he quickly redesigned the arrays using a different panel that would not be seen from the front of the house but produce at a similar rate. <br /><br />Even afterward, Ron was helpful in billing questions from Eversource. Anytime anyone asks me about solar, I give them Ron's name and they tell me how helpful he was (whether they went with his company, going solar, or nothing at all).<br /><br />Overall, Ron's expertise in the field and love of the work led us to go with him and I would recommend anyone else to sit down with him to better understand the benefits of going solar without succumbing to the hyperbole of the fast sales driven market.