05/07/2019
Sara
Atherton, CA
Sunwork staff (Reuben, Al, Sonya and John) considered our needs and educated us about our energy options, literally down to the nuts and bolts of installing. After reviewing 3 estimates (they patiently considered and adjusted to potential variables of our future energy consumption), we made a financially and environmentally prudent decision and installed 14 solar panels and a Solar Edge inverter. Sunwork accommodated our schedule for installation, thoroughly explained the rebate program, the associated costs and handled all required permits, responded promptly and courteously to us, our renters, and the inspectors. They allayed our concerns about the duration and expense of our installation; when we received the invoice, it was meticulously detailed and ultimately below the estimated cost, a pleasant surprise indeed! We were so enthused by the experience, we’ve since volunteered on other installations, and Sunwork project leads (Al and John) remained cheerful, prompt and focused, and communicated efficiently and effectively with clear with instructions and explanations, and showed transparency and respect to colleagues, volunteers, residents and neighbors. We hope solar panels continue to gain popularity, and more financial incentives expand the feasibility and popularity of rooftop installations. There are many solar installers competing for business, but few provide the customer service and expertise that we found in abundance with Sunwork.