05/22/2019
RosieO
Sun City, AZ
After just over 1 year of having my solar system up and running it has faulted twice. Getting customer service is almost impossible. Have to wait for 1 - 3 days for a call back. Once someone finally called me back they told me that it would be three weeks before they could come out. I called the manufacturer of the Sunny Boy inverter and they said that the model that had been installed for me has been recalled and should be replaced.