Office location: 129 McKinley Street, South Plainfield NJ, 07080
08/26/2019
Steven
Stirling , NJ
I have had nothing short of a nightmare experience with this company. They do NOT stand by their work, they are hard to reach, not customer-friendly and do not care about their customers! I have had nothing but issues with my solar panels and trying to get 1st Lite to provide any service is futile! They send a repair technician to repair a whole in the roof who 1) didn't have a ladder and 2) didn't have any tools! This after weeks of trying to get an appointment where he showed up eight hours late. First they didn't put any guards on the panels so I had a pigeon nesting issue. This took months of calls to resolve. Their install leaked and ruined my interior walls and ceilings on four separate occasions costing me thousands of dollars in sheet rock and painting repairs. Now the system leaks again such that I need a new roof; and they want to charge me $3,500 to take the panels off and re-install them so that the roofer can install a new roof! Stay away from this company!