11/09/2019
Left in the Lurch
Columbus, OH
Ecohouse installed my solar in Aug. 2019, no problems. Less than a year later the Solar Edge inverter (12-year warranty) failed. A replacement inverter was provided and installed in a timely manner by Ecohouse. Six months on the inverter has failed again. Ecohouse called Solar Edge and waited I decided to call them myself and followed up several times because a second faulty inverted was not expected. Ecohouse has had the inverter for 2 weeks now and tell me they will wait for a rainy day to install it, they put my repair into their new install schedule!