01/23/2020
New Day Solar is a Great Company
As a retired Customer Service Manager I am somewhat particular about the service I receive. I usually find that most businesses have a somewhat above ordinary service level, not great but not too bad. In fact, it is rare to find a company in any industry that really lights it up. Ironically, New Day Solar does just that, pun intended. I was absolutely taken aback by the level of service provided. And that pertains to each and every aspect from the very first conversation to the day I could turn the switch on my new solar system. If you have an opportunity to meet either of the owners, Scott or Mary, and it is a treat to meet them both, you will find that they start the process by carefully listening, actually listening! They want to ensure you get the system that meets your needs and they answer every question in terms a neophyte could understand. And the service technicians are incredibly polite, answering all questions and explaining anything you do not understand. Obviously, the service techs prove the fact that Scott and Mary want their business to have a top flight reputation based on actual superlative customer service. And the install itself, it is so clean it looks fabulous. They paid attention to the smallest of details, even vacuuming my garage floor to ensure nothing was left behind. I not only recommend New Day Solar, but state quite frankly, if you do not talk to Scott or Mary, you are truly settling for second best.