03/10/2020
Neil
Fort Collins, CO
Tom and his team were good to chat with. They came in very reasonably priced and they delivered what they said they would. The only downside was comminications with their project team. We got snow the day they were supposed to install, and we didn't hear anything from them til the day after, when I called to reschedule. Living in Fort Collins, the city manages the electric grid, so that complicates things, but they couldn't keep track of which inspector was coming over, what they needed to inspect, what sort of access they needed and what we could do afterwards. Their automated project update emails were always a step behind and weren't really helpful.