10/16/2020
KLS
Hilo, HI
About 12 years ago, I researched several solar companies and chose ProVision because I connected with Marco Mangelsdorf, who impressed me with his knowledge and customer service attitude. I have loved those first solar panels so much that this year, I added a few panels and a TESLA wall. There was no question that I would again use ProVision. This time, there were a few glitches with the envoy that shows me how the panels are doing and his employees worked tirelessly to fix the problem. They were excellent at communicating progress and problems and within about 2 weeks, the problem was solved and has been fine ever since. (The panels were working properly — just the connection to my online monitor wasn’t working properly.) The new panels are even more efficient than the older ones, which is nice, but I absolutely love the TESLA wall. It is easy to work with, and there have been three brief power outages since I got the battery — I didn’t even know they had happened until I looked at the back-up history. Just WOW. I strong recommend ProVision.