02/14/2021
Norm
TUCSON, AZ
After a careful study of the Southern Arizona Solar market, we engaged with three companies in the bidding process for a big 14.6kW system. Our house is on the large side (5000sf with three separate Air Conditioning systems) and our TEP bills had been growing steadily over the past several years – made even worse by a brutal summer and being stuck at home continuously during Covid! After receiving zoom presentations and cost proposals from each of the three installers, we chose Sunbright Solar. Dan Schippers gave us by far the most comprehensive presentation on Solar technology and answered all of our questions in detail. Pricing was frankly very competitive between the three bids, but we put a very high weight on the quality and care of the installers as well as the top ratings of the Panasonic panels being used. Sunbright worked with care through several iterations to create a design layout for my roof which would protect views from my house while reducing the neighbors views of my 43 panel installation. They also were willing to carefully route the wiring conduit from the roof, down through the inside of my garage and across to the TEP Electric service some 50ft away. Other installers simply wanted to run the conduit on the outside of the house (for their own convenience) and directly down to the meter which would have created an ugly scar on the front entrance area of my house! Unfortunately, due to very high demand and a huge backlog at the end of 2020, we had to wait nearly four months after signing with Sunbright before the installation could be done. The team was excellent at communicating the status of applications and approvals (Pima County, TEP, and my HOA) and everything was handled very smoothly. When the week came, John and his team arrived on time and worked for nearly four days to complete my installation. I was very pleased with their professionalism and ability to make some on-the-fly adjustments to the layout based on some unforeseen rooftop shading challenges. Let me tell you, these guys are super detail oriented and made sure that each roof anchor or penetration was properly sealed and coated. Everything was done carefully with high quality components and they cleaned up each day as they wrapped up work. I have heard horror stories about other solar installers making a mess, or even doing damage to your roof because they are in such a hurry. Not Sunbright! After the system was turned on and had been generating power for a few days, I discovered some issues regarding the SolarEdge power monitoring readings being off. So I had a chance to engage with Dustin and Adrienne for technical support. It took trying a few different things over a period of a couple of weeks to rectify the problem, but they were pleasant and professional at all times and stuck with me the whole way. I am now a huge fan of Sunbright Solar and would recommend them in a heartbeat to anyone looking to add solar to their property.