02/16/2021
HMB
Woods Cross, UT
We went with Synergy Power, as they had slightly better financing than other companies. However, as soon as we signed the contract we had minimal follow up from Synergy, any updates that we had came from me reaching out to them to see how it was progressing. They had told us it would be installed before the end of the year (it was one of their selling points to get us to buy when we did, ensuring us we would get the best tax rebates that way), however it was not operational until mid January. Other companies offered a guarantee to get it installed by the end of December. The panels seem to be functioning well, but we’ve only had them for a few months. We never received any closing email or requests from the company for a final review. Overall, their communication was poor, but they seem to have gotten the job done.