Review for AES Solar (Advanced Energy Solutions)

03/10/2021
Dawn CARBONDALE, IL

Excellent customer service

Some of the reasons I went with AES were because they are totally local and also because the man who I first talked with and got a quote from kept checking in while I was waiting for some house-stuff to finalize. He was not pushy, nor was he annoying. He was patient, answered all of my bazillion questions - sometimes twice because I'd forget, and stuck it out with me for months. I got quotes from two or three other places and one of them followed up with me once and the others didn't follow up at all after I'd told them that I had to wait until I got done with the house stuff. All of them came recommended and I'm sure they do good work, but I'm glad I went with AES.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support