Review for Solar Side Up LLC

Office location: 501 S. Cherry St Suite 1100 #56, Denver CO, 80246

04/20/2021
Nate A. Colorado Springs , CO

No support for warranty claims.

The company will not stand behind their work. When you have a warranty issue they will not help. They are installers -that's where the big $ is. Warranty work is paid by the manufacturer and requires paperwork from the installation company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

Nate A. reply 06/09/2021
Nate - We have done a review of all our customers in your zip code and we have no record of a Nate with your zip code. It doesn't appear that we did the installation for your home. If you are not getting assistance from your solar company that was contracted to install your solar, you can always contact an installer near you. There is a cost to rolling a truck and providing resources to a homeowner to perform work. Some manufacturers provide programs to offset this cost of labor, but some don't. Equipment is typically replaced without charge, but there is a service cost to perform the service work. We can help, but there is a service charge to perform work.