05/28/2021
PGarcia
Purchased my home in June of 2020, had lifestyle solar install solar panels on my home, after a month I noticed that the solar braker was in the off position after calling them they initiated the permit process with PG&E and turned on the braker. After all that I was under the impression that I was generating solar power. After eleven months, I hired a company to come and clean the panels, they informed me that the Rooftop shut off switch was in the off position. I asked them to please turn it on and I then contacted Lifestyle to please come and check my system. There customer service is horrible, they refused to come check my system. I contacted PG&E and they verified that my panels never produced energy until the switch was turned on by the cleaning company. I have attempted to contact lifestyle solar, but they will not assume responsibility, according to them they install solar panels they do not guarantee that they will produce energy. Now I am stuck with a huge true up bill from PG&E. Whatever you do, do not use Lifestyle, worst company!!!!