06/19/2021
Trevor
Wailuku , HI
They originally installed the hot water solar system, 5 yr warranty 3 months before warranty expired solar regulator went out so they replaced it, 14 months later the system stops working again I call and call leave messages takes a week before I finally get some service blamed poor response on COVID tell me $280 call out fee deceptively told $280 will go towards overall cost, Get a bill for $640 ? Call out fee is $280 replaced regulator $360 Took 20min to replace this regulator can be bought on Amazon for $30,do yourself a favor shop around don’t be fooled and had like I was will spread the word far and wide disgusting service, when I confronted the rep he said I was acting like and I quote “ you got a hair up your arse”