07/10/2021
Dean Henderson
Tracy, CA
Five Star Solar was one of 10 estimates we requested. Their package was able to put all of the panels on the southernly facing roof area and projected enough power to meet our pretty high electrical usage needs for a very reasonable cost, especially when compared to some of the other estimates. The saleperson was very knowledgeable/personable and kept in contact during our evaluation process, making some adjustments when requested. The quality of the Solar installation was great and a PG&E tech even went out of his way to say how impressed he was with the quality of things like how the wiring was routed and the clean finish of the installation. A few weeks after the system when Live, the micro-inverter software had a glitch causing the system to go offline and the Five Star Solar owner got involved to make sure this was resolved and sent one of his installers to make sure our software to properly updated in order to correct the issue. We have not gone a full year to determine how things will look at our yearly True Up, but the first couple months have seen a several hundred dollar reduction versus last year without Solar and this past month is typically one of the highest electricity usage months all year and we still generated slightly more electricity than we used. The next 2 months will provide more info on this issue, but we are looking very good at this point. Overall, we are very happy about our choice of using Five Star Solar for Solar installation needs and we highly recommend them to others looking for Solar.