07/26/2021
Barron
Reno, NV
The positive reviews we read on Great Basin Solar is what led us to choosing them for our system. From our initial email inquiry to completion, Travis and his team were prompt in responding to our phone and email inquiries. The virtual quote review session proved to be better than an in-person quote. Great Basin reviewed in detail, a step-by-step process of what's involved; description of the system, the cost, HOA approval, NV Energy conversion, down payment expected, an overhead picture of the proposed solar array, and what we should see from system smart phone app. We were further assured the installation and servicing will be done by their in-house technicians and not parsed out to contractors. Great Basin was proactive in keeping us informed through emails and phone calls, a welcome change from consumers always having to initiate follow up calls. The installation was clean and professionally done. Give Great Basin Solar a call. Based on our experience, you will be very pleased with their service.