08/23/2021
Jeffrey
Orange Park, FL
Salesperson was professional and explained everything and sold me on USA Energy Savers LLC Jacksonville, Fl. However, unfortunately that is where the professionalism stopped; first the installation was supposed to take no more than 2 days, installation wasn't complete for 2 weeks, secondly I was guaranteed at the point of sale, 6 months of payments refunded to me. I received a refund check that would barely cover 3 months and when trying to reach out to contact person in charge, I was giving the run around... and still to this day, 4 months after installation have not received what was guaranteed. Very disappointed in the professionalism, customer service and just the business practice.