Review for Baker Electric Home Energy

Office location: 2120 Harmony Grove Road, Escondido CA, 92029

11/17/2021
CC Corona, CA

They Don't Care

I signed a contract with Baker Electric in July, and gave them a deposit. Since that time, they have done no work. It has been 4 months. They have sent incorrect permit applications to the city several times. Even after the city contacted them to correct their mistakes, Baker Electric did not correct the permit application until I checked with the city. They don't seem to care to check their work or if the project is moving. I spoke to Brian Gaeta who convinced me that Baker Electric had experience and would complete the project when other companies would keep me waiting. Instead, Baker Electric has done absolutely no work in four months. I'm very disappointed. I should have chosen another company.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 10.1

System price: $63,000

Price include the Federal Tax Credit or incentives: Yes

CC reply 01/06/2022
A message was sent to Theo on November 23, 2021: Theo, we are happy to hear that you are currently working with our leadership team to resolve the issues you have experienced. We appreciate your business and look forward to a resolution.