Review for Bright Eye Solar

Office location: 1200 Corporate Blvd, Lancaster PA, 17601

01/30/2022
Adam Annville, PA

Great local company

I started gathering quotes for our solar install back in April '21. Bright Eye was one of 6 quotes I got and, while not being the cheapest per kW, earned my business through the honest and forthright conversations I had with Josh. Josh priced out several different configurations of panels and inverters for me and we ultimately ended up going with Silfab 330's and Enphase IQ7+ microinverters. Our project got delayed a few months at no fault of BES, which ended up being a good thing as the 330's were discontinued and Silfab launched the Elite line which offers 2% better efficiency. The contract was signed in August for 30 Silfab 370's/Enphase IQ7+ for an 11.1 kW system. Working with Yvette through the contract, utility interconnection, inspections, etc. was a breeze. She was quick to respond to my emails and answered any questions I had. In September, Josh reached out offering an upgrade to Silfab 380's (I assume due to supply issues) which bumped the size up to 11.4kW and dropped the cost to a respectable $2.58/kW. Austin, the project manager, contacted me to schedule the install which began in December and took three full days. Email responses were a bit slow, but I'll chalk it up to Austin being out of office at job sites. RJ was the lead on the install team and Adam was the electrician. Both were pleasant to work with and answered any questions I had. On day one RJ let me know that the original plans to only use the upper dormer on my house wasn't going to work with the 380's and they would have to use the lower dormer above my garage. Not an issue to me, but something I thought could have been recognized before the crew was on the roof. In the end, they made it work. On the last day of install, I was told that the Enphase Envoy combiner was MIA and they wouldn't be able to finish the install until that came in. This took another week and a half come in, but they were out at the house quickly to get it up and running. Yvette and Austin got the inspections scheduled and everything passed just fine. One thing we learned was that Lebanon County actually requires scheduling of separate electrical and building inspections and they don't just schedule both at the same time. MetEd was quick to get the Net Meter installed and we had official Permission to Operate within two weeks of install completion. All in all, my experience with BES was quite good and I would recommend them to anyone looking for a quality local installer with a good track record and great customer service. Thanks to BES we will be cranking out more juice than we will use for years to come!