Review for Unicity Solar Energy

Office location: 612 Florida Avenue, Palm Harbor FL, 34683

02/09/2022
Adel Hussain Ocala, FL

Questionable practices

Stay away from them. 1. They claim the solar loan is not a second mortgage, it is. Your bank will confirm the same. They will make anything up to get the sale 2. They are mostly all 1099 employees and have zero accountability. Sales blames the project management team, installers blame sales, and project managers just claim innocence. 3. Project is overpriced and they leave a mess once the project is completed (1 year from start date in my experience) 4. Customer service is non existent. You will spend months trying to get things rolling only to be met with lackluster efforts to make you go away. Once they get the signature you go to the back burner. 5. Sales makes claims they can’t keep. Layouts are wrong and even they don’t know what they are doing. Centralized engineers make layouts that are based on drone footage but must be cheap drones since they aren’t accurate and installers have to get updates 6. They claim you get a 26% system cost refund but you don’t. You get a 26% system cost reduction from your tax liability. So if you don’t pay a lot in taxes, you will roll that over for decades. I can go on but this is what I’ll leave for now. Do not go with them. I am still dealing with trying to get this done a year later.