Review for Nova Solar (UT, CO, NC, SC)

Office location: 1045 Garden of the Gods Road Ste O, Colorado Springs CO, 80907

02/21/2022
mike Colorado Springs, CO

4 months to install 12 panels

for me being retired it was easy to deal with, however if i had to work this would have been unactable. every time a person was suposted to come out, i was called or texted the night before. there was no prior planing at all. i beleave this is why it took 4 months to install 12 panels. even to this date with my meters installed i still have not yet recieved user name and log in for my solar app. i might get that in the next week or so , i hope. the worker were very profesional and did good work. i would recomend that the electricans have a cheat paper with the sticker requirment for all the areas they work in. it would just help make them not have to make a special trip just to fix a sticker issue. i would hold that to a leadership issue, it is not rocket science. however the office people need to get an overhaul, i had like 3 diferent POC for my job, and it seamed like none of them ever talked to each other. i would get a call telling me they were coming to take pictures of the work, the same work that the installers already took pics of 4 days ago... there is a huge leadership issue with this office. i hope this help the big shots make some improvements. i am trying to identify the issue, and show a posible corection. thank you mike schaeffer

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4.2

System price: $26,510

Price include the Federal Tax Credit or incentives: Yes